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We went on this cruise as a extended family - 20 people. Being together was wonderful but... At every port/excursion there were problems. Won't ever sail with Royal Caribbean again- EVER!! The staff was friendly and the main dinning room waiter was amazing. Had to wait in line for every on-board activity, bar, and buffet, everything. Pool lounge chairs were packed together so close that the chair on both sides touched yours. Food on the buffet was cold and over cooked. Cabin was nice - we had a balcony. Air conditioning didn't seem to keep the room cool. I call RC about the beverage package and was role could purchase package on board for specific days... turns out not true...due to the incorrect info the package cost 30% more which was a few hundred dollars more. We tipped the stateroom staff and waiters independently due to their great service but resent the daily charge for gratuity added to our room. Again, it was a few hundred dollars for the 7 day cruise.

Terrible

Harmony of the Seas Cruise Review by Someday.2018

3 people found this helpful
Trip Details
We went on this cruise as a extended family - 20 people. Being together was wonderful but... At every port/excursion there were problems. Won't ever sail with Royal Caribbean again- EVER!! The staff was friendly and the main dinning room waiter was amazing. Had to wait in line for every on-board activity, bar, and buffet, everything. Pool lounge chairs were packed together so close that the chair on both sides touched yours. Food on the buffet was cold and over cooked. Cabin was nice - we had a balcony. Air conditioning didn't seem to keep the room cool. I call RC about the beverage package and was role could purchase package on board for specific days... turns out not true...due to the incorrect info the package cost 30% more which was a few hundred dollars more. We tipped the stateroom staff and waiters independently due to their great service but resent the daily charge for gratuity added to our room. Again, it was a few hundred dollars for the 7 day cruise.
Someday.2018’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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