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Viking Sun Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
404 Reviews

Ship was wonderful, change in ports that were not disclosed earlier

Viking Sun Cruise Review by glenmal

3 people found this helpful
Trip Details
  • Sail Date: Jan 2017
  • Destination: Cuba

To see Cuba and several central American ports was our goal. I have been to Cuba multiple times and was indifferent to the port (my wife's first visit and she was very happy). The hotel stay purchased via Viking was a poorly kempt hotel on the older side. It was not the quality that we would choose to stay and makes us unlikely to stay at a Viking cruise choice of hotels. The Hilton property is not a fine hotel, but a worn middle class facility.

The cruise was only disappointing if you expected what was advertised. The restitution was inadequate for a cruise that was far different than what we purchased. A few hundred dollars was given for a future cruise.

towards the end of the cruise, I went to purchase several more Viking cruises. I went to the future cruise desk and their was no line. A approached the Viking Cruise future cruise salesperson. He looked up and said, "I.do not talk to people who do not have appoints, I am too busy to speak with you. Sign up for an appointment and we will let you know when to come back. I was incensed and said. "I do not want to talk to you, all I want to do is purchase to more cruises NOW! He backed off and us to buy to two voyages.

I was very angry at the time, by wife calmed me down. Not wanting to accept our money and not wanting to sell the cruise is appalling

glenmal's Full Rating Summary
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Cabin Review

Cabin Jr Suite 8001


Port & Shore Excursion Reviews

Historical City Center

Very nice

View All 76 Historical City Center Reviews

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