Navigator of the Seas Cruise Review by Lynn Giordano
- Sail Date: December 2017
- Destination: Western Caribbean
- Cabin Type: Royal Suite - 1 Bedroom
This was our second RCCL cruise in 2017. We had cruised in July to Alaska with our kids and grandkids. The cruise line did not confirm our return flight with the airline, and it was cancelled, leaving us stranded in Anchorage, AK. Repeated calls to the cruise line did NOTHING -- the recording stated to contact the airline. The airline said they could not do anything, as the cruise line purchased the ticket and needed to confirm. BOTTOM LINE: DO NOT PURCHASE YOUR AIRFARE FROM RCCL. We ended up buying ANOTHER plane ticket to return home, at a premium price, of course. We have called and emailed the cruise line multiple times, but still have not had a response or a refund for the unused flights.
We will not cruise on Royal Caribbean again. Ten years ago, they were wonderful, but poor management, probably starting at the top, has brought this cruise line down.
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