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I choose this cruise because it covered Christmas and New Years. The ship was very short staffed. The staff was friendly and tried to be helpful but way overworked. Could never get anyone's attention to get what we needed in dining room. Saw the waiter when they took your order and brought the food 30 minutes later but then never again not even to remove the dirty dishes so we stacked them on the next table. Tacky but didn't know what else to do. No waiters in sight around pool area. In general in every area of the ship it was understaffed and obvious. I guess that saves save money for RCL. Chop's at $200.00 was a terrible waste of money. Don't pay for drink card because no will waite on you. The fruits and vegetables were not fresh most of the time. Bed in room were like sleeping on sidewalk and no shampoo or conditioner in the room. All together a really disappointing cruise.

Royal Caribbean has really gone downhill in every way. Too short staffed.

Serenade of the Seas Cruise Review by Leslie26

1 person found this helpful
Trip Details
I choose this cruise because it covered Christmas and New Years. The ship was very short staffed. The staff was friendly and tried to be helpful but way overworked. Could never get anyone's attention to get what we needed in dining room. Saw the waiter when they took your order and brought the food 30 minutes later but then never again not even to remove the dirty dishes so we stacked them on the next table. Tacky but didn't know what else to do.

No waiters in sight around pool area. In general in every area of the ship it was understaffed and obvious. I guess that saves save money for RCL. Chop's at $200.00 was a terrible waste of money. Don't pay for drink card because no will waite on you. The fruits and vegetables were not fresh most of the time. Bed in room were like sleeping on sidewalk and no shampoo or conditioner in the room. All together a really disappointing cruise.
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Cabin Review

Cabin 4058
The bed was HORRIBLE. it was like sleeping on the side walk. I ask if they had padding and they added a hard blanket which helped about 10%. No shampoo or conditioner. Drapes too short so sun comes in in the early morning.
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