We went on this cruise 2 years ago and had a wonderful magical Christmas experience. Not so this year. Very little traditional Christmas music playing, obnoxious cruise director, loud parties and events, stressed out staff members and much more. It felt like the cruise had evolved into the younger crowd party boat and very few middle to upper-age guests were fitting in, or even wanting too. We sure didn't. Several of our excursions also had the same raucous environment, including loud rap music, silly and stupid antics from excursion staff and cheap lunches and poor quality drinks for the price we paid. The ship did not have the attention to detail that we remembered 2 years ago. For an example, we loved the snow flakes falling in all the marquee signs in 2015. Also there were more elaborate decorations and all the lights working. Not on this year cruise. Overall disappointed.
Our cabin was dirty upon arrival, and I had to hurry and scrub 2 stains out of the carpet to keep my wife from going ballistic.