The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the drinks what was complimentary, the flight crew seem funny about giving them to you. You have a menu to chose you meal of, going out , no menu and we only have limited meals left, very poor. Going home, flight staff was different, very good service, menus, good meals, even wine with your meal!!! We have booked for next year and we are going to change from premium to premium leg room seats as they are a fair bit cheaper and you get the same. Embarking the ship was very good, fairly quick and easy, suitcases landed early evening. Would suggest to board on the 2rd day so you have a full day because of the muster meeting. Been on azura for the last five years at Christmas and it has a regular following of passengers, which we have meet some nice people and new friends. Ship itself in need of updating, renovating in the cabins and other areas of the boat, but it is always kept clean and tidy. Crew staff, found them as normal, very friendly and helpful, some aren't that interested. Bar waiters found most of them very good, and around asking if you would like a drink, even tea or coffee was t to much trouble for some. Found that very good. Food and resturants. We was on 2rd sitting in the oriental on table 42, our waiters was very good, and the wine waiter was good but his area was to large and he was a bit stretched, not his fault, more the maitre D's. Food was good and found it an enjoyable dining experience. We had booked into the Sindhu resturant on the 23rd of December but this turned out to be a black tie night. So I rang up to change the reservation for the 26th, Boxing Day night at 8.30pm. We turned up and they said that we had no reservation, when he had checked and looked into it, the booking for 8.30, they moved the reservation to 6.15pm without informing us, so we book again for the following night, the tropical night dress code, again turned up and was messed about, again we hadn't booked they had told us, the front of house waiter, who was telling me that we hadn't a booking, he was the person we had seen the night previous. Big joke!!! Food might be good but the organisation of the resturant has something to improve, found this very poor. The glass house was good, but most of the meals came in batter, but they was very tasty. Wines was nice to. The beach house was good, you can't book but if you go up at 6.30 on the day that you want to eat, they'll book a table for you. Ocean grill, pizza The burgers would have been very nice if they would stop putting lettuce on them, then wrapping them up, putting them on a hot plate, like macdonalds. But the lettuce goes soft and soggy. They have tubs of cabbage and carrot or lettuce tomato salad to dress the burgers yourself, which made a very nice burger. Fries good to. Chicken nuggets needed more taste in the breaded crump mix. Near every day the pizza's was burnt and passengers was complaining to the staff making the pizza's. In the end they sorted it, they was quite nice. Ice cream was nice, but you got to pay for it, which I thought at least they would offer a standard cone with one scoop of ice cream included in the full board booking. Shame. Grab and go was good at dinner. Buffet resturants found the food good but a small selection compared to other company's like princess and Royal Caribbean. Seating at peak times was very few and far between. Over all the dining experience, the food was good and the company to. Except the Sindhu mess up. Tender service St Kitts, we hadn't booked a trip, been an experienced cruiser in the carribean, we was getting a taxi to our nice little beach we got told about. But by the time they had finished the tender service for the trips it was nearly 11 o'clock, then the rest of the passengers could be tendered ashore. Really very poor and shown inexperience to what we had experienced before with po and other cruise company's. By the time we was ashore was 11.55, half the day had gone. Passengers was getting fed up as the young inexpericed senior office said to wait for ten more passengers when there was a tender boating waiting to take more passengers ashore. Some passengers was asking can we go, he just give them little insults, like take man up tablets or are you sea sick yet!! Entertainment we found ok, shows we went to was good and entertaining. Benne and her team did well, they worked hard. The in cabin tv, films was old some good, some well! They could do like other cruise companies screen them through to the cabins at tea time or other times of the day. Some of the port videos wouldn't play. Overall the cruise was good, even with the change of ports with st Martten and Tortola missing. The trips we had booked Do it yourselfs, from Amber cove to peuta plata town, guided tour guide Jeff 1, he was they good, told about all the history not just about Dominican Republic and Haiti but a lot more and how Dom rep was found and who fought to keep it, then he took us to the beach, where we was given beach four posted beach beds, very posh. Drinks wasn't expensive neither, for £17.00 this was a bargain. Enjoyed snuba in Antigua, seen lots of fish and coral. Trip on catermaran to beqelia island , unorganised, was a free for all for the food, trip staff had saved some to give more out to them and the locals. Where we had a chicken leg and a small peice of tuna. They had the beach feast we was promised. Champagne lobster dive and catermaran to a paradise island from Grenada was expensive but was worth every penny, fantastic day out again, we been on this twice before. The turtle swim, snorkelling and catermaran to a really nice beach in Barbados, was another fantastic day out, well run, safe and enjoyable. The deep sea fishing was cancelled, they said dur to no interest, but at some ports like amber cove, and other ports, the locals was offering half day trips and seem quite busy. All in all, fantastic cruise again, and look forward to next year.

Christmas cruise aboard Azura

Azura Cruise Review by channan40

12 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Caribbean
  • Cabin Type: Balcony Stateroom
The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the drinks what was complimentary, the flight crew seem funny about giving them to you. You have a menu to chose you meal of, going out , no menu and we only have limited meals left, very poor. Going home, flight staff was different, very good service, menus, good meals, even wine with your meal!!!

We have booked for next year and we are going to change from premium to premium leg room seats as they are a fair bit cheaper and you get the same.

Embarking the ship was very good, fairly quick and easy, suitcases landed early evening. Would suggest to board on the 2rd day so you have a full day because of the muster meeting.

Been on azura for the last five years at Christmas and it has a regular following of passengers, which we have meet some nice people and new friends.

Ship itself in need of updating, renovating in the cabins and other areas of the boat, but it is always kept clean and tidy.

Crew staff, found them as normal, very friendly and helpful, some aren't that interested. Bar waiters found most of them very good, and around asking if you would like a drink, even tea or coffee was t to much trouble for some. Found that very good.

Food and resturants.

We was on 2rd sitting in the oriental on table 42, our waiters was very good, and the wine waiter was good but his area was to large and he was a bit stretched, not his fault, more the maitre D's. Food was good and found it an enjoyable dining experience.

We had booked into the Sindhu resturant on the 23rd of December but this turned out to be a black tie night. So I rang up to change the reservation for the 26th, Boxing Day night at 8.30pm. We turned up and they said that we had no reservation, when he had checked and looked into it, the booking for 8.30, they moved the reservation to 6.15pm without informing us, so we book again for the following night, the tropical night dress code, again turned up and was messed about, again we hadn't booked they had told us, the front of house waiter, who was telling me that we hadn't a booking, he was the person we had seen the night previous. Big joke!!! Food might be good but the organisation of the resturant has something to improve, found this very poor.

The glass house was good, but most of the meals came in batter, but they was very tasty. Wines was nice to.

The beach house was good, you can't book but if you go up at 6.30 on the day that you want to eat, they'll book a table for you.

Ocean grill, pizza

The burgers would have been very nice if they would stop putting lettuce on them, then wrapping them up, putting them on a hot plate, like macdonalds. But the lettuce goes soft and soggy. They have tubs of cabbage and carrot or lettuce tomato salad to dress the burgers yourself, which made a very nice burger. Fries good to. Chicken nuggets needed more taste in the breaded crump mix.

Near every day the pizza's was burnt and passengers was complaining to the staff making the pizza's. In the end they sorted it, they was quite nice.

Ice cream was nice, but you got to pay for it, which I thought at least they would offer a standard cone with one scoop of ice cream included in the full board booking. Shame.

Grab and go was good at dinner.

Buffet resturants found the food good but a small selection compared to other company's like princess and Royal Caribbean. Seating at peak times was very few and far between.

Over all the dining experience, the food was good and the company to. Except the Sindhu mess up.

Tender service

St Kitts, we hadn't booked a trip, been an experienced cruiser in the carribean, we was getting a taxi to our nice little beach we got told about. But by the time they had finished the tender service for the trips it was nearly 11 o'clock, then the rest of the passengers could be tendered ashore. Really very poor and shown inexperience to what we had experienced before with po and other cruise company's. By the time we was ashore was 11.55, half the day had gone. Passengers was getting fed up as the young inexpericed senior office said to wait for ten more passengers when there was a tender boating waiting to take more passengers ashore. Some passengers was asking can we go, he just give them little insults, like take man up tablets or are you sea sick yet!!

Entertainment we found ok, shows we went to was good and entertaining. Benne and her team did well, they worked hard.

The in cabin tv, films was old some good, some well! They could do like other cruise companies screen them through to the cabins at tea time or other times of the day. Some of the port videos wouldn't play.

Overall the cruise was good, even with the change of ports with st Martten and Tortola missing.

The trips we had booked

Do it yourselfs, from Amber cove to peuta plata town, guided tour guide Jeff 1, he was they good, told about all the history not just about Dominican Republic and Haiti but a lot more and how Dom rep was found and who fought to keep it, then he took us to the beach, where we was given beach four posted beach beds, very posh. Drinks wasn't expensive neither, for £17.00 this was a bargain.

Enjoyed snuba in Antigua, seen lots of fish and coral.

Trip on catermaran to beqelia island , unorganised, was a free for all for the food, trip staff had saved some to give more out to them and the locals. Where we had a chicken leg and a small peice of tuna. They had the beach feast we was promised.

Champagne lobster dive and catermaran to a paradise island from Grenada was expensive but was worth every penny, fantastic day out again, we been on this twice before.

The turtle swim, snorkelling and catermaran to a really nice beach in Barbados, was another fantastic day out, well run, safe and enjoyable.

The deep sea fishing was cancelled, they said dur to no interest, but at some ports like amber cove, and other ports, the locals was offering half day trips and seem quite busy.

All in all, fantastic cruise again, and look forward to next year.
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Cabin Review

Balcony Stateroom
Cabin JB C601
Needed updating, carpets shabby but clean, room always clean but needs bits doing, new carpets, painting, some decorations, pictures, balconey glass cleaned, metal work rusty, strong need of a paint brush. Cabin steward was very good, friendly, always asking what he could do for you.
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