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Chose this cruise since we live in dubai and had difficult time with vacation planning due to the demands of our work and uncertainty about vacation timing. We simply drove to abu dhabi and got on the ship for about 2 weeks. we sailed on the constellation about 10 years before and had an extraordinary trip 5 out of 5 stars. This one barely gets 3 stars. Visa service: -5 of 5 stars. horrific. we called celebrity to enquire what visa requirements are needed and after a few phone calls and finally in the right area were told: must check with the governments of the ports we are to visit. we were concerned about indian visa. our travel agent said that e-visa was good to go, so we went to the indian web sites and applied for e-visa which was approved over internet within 24 hours. friday before the cruise ... Celebrity sent out a dishonest and deceitful e-mail claiming that e-visa was not allowed. of course the cruise is on tuesday there is no possible way that we could get an indian normal visa in time. yet we urgently rushed to the service agent in dubai to try to process a normal visa. we were told that to get the visa we have to give up our passports for 3 to 5 business days. so we decided not to risk it. luckily when we arrived ... Celebrity let us board and gave us priority disembark on the first port because we had an e-visa. Food: 1 of 5 stars. abysmal and cannot get much worse without making someone ill. the marco polo lounge serves pasta that is prepared without salt (according to one of the hosts who justified why it had the texture of plastic or rubber. host claimed it was due to health reasons for older passengers). we ate at marco polo, the main dining room, 3 times and were disgusted each and every time. lettuce was very frayed and brown on salad. i asked for a pannini without tomato and onion .. And they claimed it was not possible since it came pre-packaged. i settled for hamburger on one occasion ... Worst meat i've ever had in my entire life ... I have no clue if it really was hamburger meat but it certainly did not taste like it. french fries were like re-baked and chewey ... So gross can't even eat them all. We bought a 10 night premium dining package. i had filet mignon 3 times and they can't prepare a steak correctly. qsine prepared steak beautifully!!!! very tasty .. Moist .. Tender .. Everything one should expect from an exceptional steak. but tuscan grill which wants to charge $100.00 per meal upcharge .. Smothers steak in awful sauce ... I don't think they tenderize the meat ... It was cooked fine but absolutely tasteless aside from the awful sauces that they drench the meat in. i paid an $9.00 upcharge on top of the special dining upcharge one evening for a "dry aged" steak. completely tasteless and waste of money. i enjoyed the tuscan grill pasta's but my wife who is italian hated them and thought the pastas were terrible. at any rate you need to spend the $$$ to avoid the main dining room unless you bring farm animals on board. the main dining room is fit for farm animals not for human beings. Butler service: does not exist. everyone running around ship with "pool butler" is only meant to pick up towles. they will not get drinks for you. instead you have to wait in line for drinks. Think you can get evian water buy paying extra for the premium non-alcholic package? think again. every place on ship conveniently runs out of it ... And then throw a little silent tantrum when you threaten to report them ... 10 minutes later the water will appear. try red bull? good grief! don't buy the package .. .they have no incentive to serve liquor or premium drinks to you. Oh ... With your premium liquor package ... What happens on your first dinner? someiller brings you a $6.00 bottle of wine ... Berringer zinfadel ... With a plastic taste ... you basically have to fight for what you want. Think you can get a premium martini on board the ship? think again. only corn syrup liquidated mixes .. To swish with premium alchohol. I demanded a refund of my premium liquor package when: 1) couldn't get a butler to deliver a drink to me on the sun lounge deck. 2) went to the martini bar and couldn't get real raspberry or real lemon in a raspberry - lemonaide martini ... Nothing more than syruppy sugarie ... Raspberry flavored stuff to mix with alchol. 3) asked for fresh fruit many times .. Fresh berries .. Fresh pineapple ... was rejected :"None on ship" Celebrity goes all out to sell drink packages to you ... And then makes sure that drinks are scarce! Want aqua class? good luck .. Blu is open only 1.5 hours for breakfast (7:00a.m. To 8:30 a.m. In port ... Slightly different hours at sea) and has some sorry man singing all the time ... Really annoying ... Totally annoying ... devoid of class and fit for the trash compactor room where the fish might enjoy the singing. blu not open for lunch!!! don't waste your money on aqua class .. As many of the staterooms are aft deck 11 ... Right beneath the diesel exhaust of a massive ship! go conceirge with a mid-ship balcony even if the deck is lower. stateroom is almost identical to aqua class. My advice .. .don't sail on constellation. until they provide butler serivce ... I got sick the second night on board ... And did not sleep an entire night without waking up the entire cruise until the last night. this is probably because of the diesel exhaust agitating my throat ... And/or the ventillation system in the room. We were so dissatisfied that we left the ship one day early. Cabin beautiful and the housekeeping was excellent!!! couldn't be better. Ship entertainment was excellent .. Ships' orchestra needs to be faded a bit .. Because they drown out the entertainers and you can't hear their singing as well as you should. Shore excursions were excellent considering the places we went to.. Ships officers were very good ... my only complaint is this: Muster drill ... Is in the main area ... We are never shown where our life boats are ... Are you kidding me? if we had a real on board fire ... Or flood .. Why would we muster in the bar area? rather than on the deck where our life boat should be. why are we not assigned lifeboats and taught where to muster? i would never go to my assigned place in the event of a serious emergency as it would likely lead to my certain death!! Muster drill .. No need to bring life jacket? ... Takes about an hour to go through a few hundred people .. Most people would die by the time this ridiculous process were completed if the ship experienced a rapid flooding event. absolutely ridiculous! you need muster stations consistent with a group size equivalent to the capacity of the lifeboats and each guest should be assigned a particular lifeboat for muster .. ... rather than a few hundred and no clue. We shouldn't be compelled to go inside mid-ship which might be impossible to reach if a shipboard fire broke out. In my honest opinion .. The ship safety process actually would cause people to die .. If there was a real emergency.

Awful Butler Service DON'T GET DRINK PACKAGE .. You Lose!!! Terrible Food

Celebrity Constellation Cruise Review by hotelinorbit

4 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Asia
  • Cabin Type: Aqua Class Balcony
Chose this cruise since we live in dubai and had difficult time with vacation planning due to the demands of our work and uncertainty about vacation timing.

We simply drove to abu dhabi and got on the ship for about 2 weeks. we sailed on the constellation about 10 years before and had an extraordinary trip 5 out of 5 stars.

This one barely gets 3 stars.

Visa service: -5 of 5 stars. horrific. we called celebrity to enquire what visa requirements are needed and after a few phone calls and finally in the right area were told: must check with the governments of the ports we are to visit. we were concerned about indian visa. our travel agent said that e-visa was good to go, so we went to the indian web sites and applied for e-visa which was approved over internet within 24 hours. friday before the cruise ... Celebrity sent out a dishonest and deceitful e-mail claiming that e-visa was not allowed. of course the cruise is on tuesday there is no possible way that we could get an indian normal visa in time. yet we urgently rushed to the service agent in dubai to try to process a normal visa. we were told that to get the visa we have to give up our passports for 3 to 5 business days. so we decided not to risk it. luckily when we arrived ... Celebrity let us board and gave us priority disembark on the first port because we had an e-visa.

Food: 1 of 5 stars. abysmal and cannot get much worse without making someone ill. the marco polo lounge serves pasta that is prepared without salt (according to one of the hosts who justified why it had the texture of plastic or rubber. host claimed it was due to health reasons for older passengers). we ate at marco polo, the main dining room, 3 times and were disgusted each and every time. lettuce was very frayed and brown on salad. i asked for a pannini without tomato and onion .. And they claimed it was not possible since it came pre-packaged. i settled for hamburger on one occasion ... Worst meat i've ever had in my entire life ... I have no clue if it really was hamburger meat but it certainly did not taste like it. french fries were like re-baked and chewey ... So gross can't even eat them all.

We bought a 10 night premium dining package. i had filet mignon 3 times and they can't prepare a steak correctly. qsine prepared steak beautifully!!!! very tasty .. Moist .. Tender .. Everything one should expect from an exceptional steak. but tuscan grill which wants to charge $100.00 per meal upcharge .. Smothers steak in awful sauce ... I don't think they tenderize the meat ... It was cooked fine but absolutely tasteless aside from the awful sauces that they drench the meat in. i paid an $9.00 upcharge on top of the special dining upcharge one evening for a "dry aged" steak. completely tasteless and waste of money. i enjoyed the tuscan grill pasta's but my wife who is italian hated them and thought the pastas were terrible. at any rate you need to spend the $$$ to avoid the main dining room unless you bring farm animals on board. the main dining room is fit for farm animals not for human beings.

Butler service: does not exist. everyone running around ship with "pool butler" is only meant to pick up towles. they will not get drinks for you. instead you have to wait in line for drinks.

Think you can get evian water buy paying extra for the premium non-alcholic package? think again. every place on ship conveniently runs out of it ... And then throw a little silent tantrum when you threaten to report them ... 10 minutes later the water will appear. try red bull? good grief! don't buy the package .. .they have no incentive to serve liquor or premium drinks to you.

Oh ... With your premium liquor package ... What happens on your first dinner? someiller brings you a $6.00 bottle of wine ... Berringer zinfadel ... With a plastic taste ... you basically have to fight for what you want.

Think you can get a premium martini on board the ship? think again. only corn syrup liquidated mixes .. To swish with premium alchohol. I demanded a refund of my premium liquor package when:

1) couldn't get a butler to deliver a drink to me on the sun lounge deck.

2) went to the martini bar and couldn't get real raspberry or real lemon in a raspberry - lemonaide martini ... Nothing more than syruppy sugarie ... Raspberry flavored stuff to mix with alchol.

3) asked for fresh fruit many times .. Fresh berries .. Fresh pineapple ... was rejected :"None on ship"

Celebrity goes all out to sell drink packages to you ... And then makes sure that drinks are scarce!

Want aqua class? good luck .. Blu is open only 1.5 hours for breakfast (7:00a.m. To 8:30 a.m. In port ... Slightly different hours at sea) and has some sorry man singing all the time ... Really annoying ... Totally annoying ... devoid of class and fit for the trash compactor room where the fish might enjoy the singing. blu not open for lunch!!! don't waste your money on aqua class .. As many of the staterooms are aft deck 11 ... Right beneath the diesel exhaust of a massive ship! go conceirge with a mid-ship balcony even if the deck is lower. stateroom is almost identical to aqua class.

My advice .. .don't sail on constellation. until they provide butler serivce ...

I got sick the second night on board ... And did not sleep an entire night without waking up the entire cruise until the last night. this is probably because of the diesel exhaust agitating my throat ... And/or the ventillation system in the room.

We were so dissatisfied that we left the ship one day early.

Cabin beautiful and the housekeeping was excellent!!! couldn't be better.

Ship entertainment was excellent .. Ships' orchestra needs to be faded a bit .. Because they drown out the entertainers and you can't hear their singing as well as you should.

Shore excursions were excellent considering the places we went to..

Ships officers were very good ... my only complaint is this:

Muster drill ... Is in the main area ... We are never shown where our life boats are ... Are you kidding me? if we had a real on board fire ... Or flood .. Why would we muster in the bar area? rather than on the deck where our life boat should be. why are we not assigned lifeboats and taught where to muster? i would never go to my assigned place in the event of a serious emergency as it would likely lead to my certain death!!

Muster drill .. No need to bring life jacket? ... Takes about an hour to go through a few hundred people .. Most people would die by the time this ridiculous process were completed if the ship experienced a rapid flooding event.

absolutely ridiculous! you need muster stations consistent with a group size equivalent to the capacity of the lifeboats and each guest should be assigned a particular lifeboat for muster .. ... rather than a few hundred and no clue.

We shouldn't be compelled to go inside mid-ship which might be impossible to reach if a shipboard fire broke out.

In my honest opinion .. The ship safety process actually would cause people to die .. If there was a real emergency.
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Cabin Review

Aqua Class Balcony
Cabin A1 1128
Ample Space .. Balcony was great ... Everything excellent except the fact that the diesel exhaust is above this stateroom for a good portion of the time (depends upon how the wind blows) ... and this caused some throat irritation ..

also .. the shower doesn't put out as much water as it should .. .Should put out 5 or 6 gallons per minute when all shower nozzles are activated .. instead it reduces flow each time you activate another nozzle. SHAME ON THE ENVIRONMENTAL NUTTIES for destroying a morning shower and making it last 10 times longer than needed.
Deck 11 Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews