Norwegian Jade Cruise Review by sandymoose
- Sail Date: December 2017
- Destination: Caribbean
- Cabin Type: Oceanview Porthole Window
I called Norwegian's corporate offices to voice our concerns, and was told that as a "compensation" we would be given a plate of chocolate covered strawberries. I informed the individual that while this was very sweet, it did not really alleviate any concerns, and in addition, my husband does not eat strawberries. The plate was delivered with 6 strawberries.
As for the cruise: everything was "adequate." The cruise staff appeared to be comprised of many individuals who did not speak English very well. In addition, a good number of the staff was new. The food was not at all stellar. Our room steward was sweet, but there were two nights when he only left one large towel (we were two people) and another night where he did not leave a floor mat.
The shore excursions were good, but we felt very uncomfortable about the overt "requests" for tips; when you spend so much extra for these excursions, the tips should not be strongly recommended.
The entertainment staff was good and the shows were enjoyable. The only show that was not good was the last night. The singer was a Whitney Houston "wannabe" and was very loud, bordering on screaming.
Overall, I would say that Norwegian's quality has gone down.
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