• Write a Review
  • Boards
  • Log In
Aurora Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
289 Reviews

Good food, however staff and entertainment program needs major improvement

Aurora Cruise Review by NWebbs

5 people found this helpful
Trip Details
  • Sail Date: Dec 2017
  • Destination: Europe
  • Cabin Type: Balcony Stateroom with Bath/Shower

- lack of discernment from program director in selecting the appropriate movies at certain days or to speicif crowds. We noticed that in Christmas day. Although we don't celebrate Christmas, many of the fellow passengers attended the mass on Christmas day, and were presented later on the same day with a movie called showing scenes of pornography and sex right at the very few initial minutes, worst yet, the movie was put into the family activities, in which young children were present. We felt very uncomfortable while inside the theater and had to leave.

- while the house keeping staff was good and up to par, the restaurant staff at medina was not friendly at all, did not care for a smile, or to captivate the guests. Rather, they only performed their job mechanicaly, with a judgemental look for certain guests. We would expect friendly waiters and waitresses, with a genuine smile, and definately lot of carisma.

- due to weather conditions the visit in Amsterdam was canceled, we understand, however the tv channel which loops

The tours for each of the original destination stops was not re-edit, so Amsterda tours were still being shown on tv throughout the cruise, only to cause more frustration and to remind us what we missed there. We would suggest re-editing the tv prgram immediatly should certain destination stops become unnatainable. This eliminates unecessary frustration.

- in the same subject, when the stop in Amsterdam was canceled, the captain re-routed the cruise, adding 2 extra days in the sea, all guests were without mobile signal for at least another 48 hours. considering many guests did not have a way to communicate with their family and friends waiting for them in Amsterdam, or even cancel previous travel arrangements, internet signal should had been provided as a courtesy, however it wasn't. The only way for guests to do it, was to pay a fee out of pocket for a day service of internet.


NWebbs's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Balcony Stateroom with Bath/Shower

Cabin is OK, but if you are in deck 11 on a balcony (Arcadia) the view is not that great compared to deck 10 in same type of cabin. The reason is because the balcony in deck 11 has a metal structure (arch) that blocks about 20% of the view. If you stay in deck 10, it's wide open. If you are booking a Cabin request for deck 10.


Port & Shore Excursion Reviews

City Tour

Great excursion - We went to the chocolate factory and scenic view tour.

View All 6 City Tour Reviews

Previous ReviewNext Review
NWebbs
1 Reviews Written
5 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Aurora Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.