Why 5 stars you ask? From embarkation to disembarkation everything went well. There was about a twenty five minute delay in disembarkation but not Princess' fault. Customs issue which is typical in our experiences.
Staff: unlike our Caribbean Princess cruise two years ago, Crown's staff were all smiles and each and every staff member we encountered made eye contact and has some sort of greeting.
Cabin Steward: Donnabella was cheerful and kept the cabin sparkling clean. Requested ice daily to be put in fridge, never missed a day. Turndown always done well.
In this cabin we DID NOT have scared furniture, eleven years old yes, but fine. Linens were not worn or tattered, bath towels were new and soft. Fridge was new. A/C fine. Plumbing fine. NO odors anywhere. Carpets worn but clean. Dry dock fix soon.