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We wished to do a Transatlantic with interesting stops rather than an A . B We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises After reading the Carnival annual report for 2016 some of the sub standard services on this cruise were inevitable The company is cutting costs to maintain profitability. The embarkation in Venice was the usual Costa shambles that took forever - this time worse than usual, as it rained in Venice so no.one visited the port and everyone wanted to board at once. You would think it was the first time Costa was loading passengers Once on board we had lunch in the Buffet The ship looked fine and the cabin was ready early with the luggage inside. The only issue was a badly stained toilet seat and cabin steward Carlos sorted out a replacement immediately. He always went the extra mile and is a star Most nights the dining room was never open on time and the service was always hectic The dining room is short staffed due to cutbacks and upsets the ambience. Yes Carnival you are saving on costs, irritating your client base, image and damaging the business - an area of gross mismanagement No esteemed Italian themed line would charge for Pizzas or Ice Cream and never serve Ice Cream as a Desert on a 26 day cruise. These cuts you will ultimately cost the line market share The food quality in the Buffet and Main Dining Room was in keeping with the expectations of a middle class ship The standard of entertainment was high and there was always something on the go . The theatre shows were sometimes a bit repetitive ,but it was a relocation cruise. Max the Cruise/Entertainment Director really had the ship buzzing fantasti job and did a Table clearing in the Buffet and on the outside decks was very slack management The selection of ports and the variety of port excursions were more than adequate although some excursions, perhaps, were a little pricey We noticed that the few young children on the ship seemed to have lots of fun We chose to do the Port visits alone as most of the times were fairly short Disembarkation in Miami unfortunately also had some hiccups We requested and had an early departure agreed, then we were given 2 different sets of labels for times much later and needed to go to reception to fix the error, to be told our name should be on the early list, when the list was checked our name was there, not good.- some passengers missed their transport as they did not change their labels and left the ship late We probably would cruise with Costa again but with all the Nickel and Diming one needs to be sure of what to expect.Beware the cruiseline varies the facilities included in the price, from cruise to cruise A guy I met in the sauna summed it up, a Volkswagen will not give you the trimmings that a Mercedes will!

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Costa Deliziosa Cruise Review by DiscoVolante

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Trip Details
  • Sail Date: November 2017
  • Destination: Transatlantic
  • Cabin Type: Inside Classic
We wished to do a Transatlantic with interesting stops rather than an A . B

We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises

After reading the Carnival annual report for 2016 some of the sub standard services on this cruise were inevitable The company is cutting costs to maintain profitability.

The embarkation in Venice was the usual Costa shambles that took forever - this time worse than usual, as it rained in Venice so no.one visited the port and everyone wanted to board at once. You would think it was the first time Costa was loading passengers

Once on board we had lunch in the Buffet The ship looked fine and the cabin was ready early with the luggage inside. The only issue was a badly stained toilet seat and cabin steward Carlos sorted out a replacement immediately. He always went the extra mile and is a star

Most nights the dining room was never open on time and the service was always hectic

The dining room is short staffed due to cutbacks and upsets the ambience. Yes Carnival you are saving on costs, irritating your client base, image and damaging the business - an area of gross mismanagement

No esteemed Italian themed line would charge for Pizzas or Ice Cream and never serve Ice Cream as a Desert on a 26 day cruise. These cuts you will ultimately cost the line market share

The food quality in the Buffet and Main Dining Room was in keeping with the expectations of a middle class ship

The standard of entertainment was high and there was always something on the go . The theatre shows were sometimes a bit repetitive ,but it was a relocation cruise. Max the Cruise/Entertainment Director really had the ship buzzing fantasti job and did a

Table clearing in the Buffet and on the outside decks was very slack management

The selection of ports and the variety of port excursions were more than adequate although some excursions, perhaps, were a little pricey

We noticed that the few young children on the ship seemed to have lots of fun

We chose to do the Port visits alone as most of the times were fairly short

Disembarkation in Miami unfortunately also had some hiccups

We requested and had an early departure agreed, then we were given 2 different sets of labels for times much later and needed to go to reception to fix the error, to be told our name should be on the early list, when the list was checked our name was there, not good.- some passengers missed their transport as they did not change their labels and left the ship late

We probably would cruise with Costa again but with all the Nickel and Diming one needs to be sure of what to expect.Beware the cruiseline varies the facilities included in the price, from cruise to cruise

A guy I met in the sauna summed it up, a Volkswagen will not give you the trimmings that a Mercedes will!
DiscoVolante’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Inside Classic
Cabin IC 6387
The cabin was adequate and Cabin steward Carlos was truly competent
These guys are really overworked but always have a smile
Ortensia Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins