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Costa Victoria Review

3.5 / 5.0
Editor Rating
109 reviews

Worst cruise!

Review for Costa Victoria to Asia
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JoyJoy08
2-5 Cruises • Age 20s

Rating by category

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Additional details

Sail Date: Dec 2017
Cabin: Outside Classic
Showering area in the cabin, black mould found at the sides of the showerin
Showering area in the cabin, black mould found at the sides of the showerin
Cabin beds were stained. It was not changed as well even after housekeeping

Greatly recommend to those who are keen to go for a cruise managed by a poor management who always put on an "unhappy" face on all their cruise with no proper instructions given and when questions were raised by their guest to their crew, the standard reply was "I don't know, please check with another crew.". Also if you do not wish that the crew to enter your cabins, do remember to put the "Do Not Disturb" sign at your door as our room was entered multiple times for no particular reasons even though we didn't call for housekeeping and we realised that our laptop had been touched ( as we left room for a short time to attend their concert, we left our laptop open and when we were back, it was closed and the whole room was pitch dark - even side table lights were offed. ) When asked to the information counter, they said we didn't put "DTD" thus the crews can enter and leave anytime they like.

Toilets were filled with moulds at bathing area, beds were stained with black stains even after a housekeeping session done.. Smoke can be smelt along the corridor of the cabins, insufficient kettles available as well. The adapter given by the crew had sparks coming out from it when it was plucked it and when asked for an exchange, the crew said that they ran out of it.

Long queues during meal times and there was no one controlling the crowd nor guiding the passengers. Ice cream stall only open for 1 meal throughout the 5 days of cruise. Speciality restaurant does not offer all indicated food items and we were not told before we sat down for our meal. Waste of money. There is 3 eating area for the passengers, however, only 2 is available as 1 is converted to "FOR SUITE" passengers only.

Cabin Review

Outside Classic

Cabin EC

Port Reviews

Penang

There is also not much activities available at the time of disembarkation.

Phuket

There was a tender available, however, no timings were given on when the tender will be coming or leaving. Its a waste of time waiting on the tender for more than 30 mins for each trip. There is also not much activities available at the time of disembarkation.

12 Helpful Votes

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