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We chose this cruise because of its reputation as a high end company and wanted to experience the benefits of a high end river cruise. In the end, sadly, not any better than AMA or Avalon. Everything was good. But, you know, just good isn't great and I was looking for a wow factor each day. (And whether anyone else chooses to write a review from our cruise, my comments were repeated by a number of guests.). Other guests who have travelled extensively with Crystal on their oceangoing ships rave out that. We may give that a try. We did feel very well looked after. The crew were very professional, enjoyed them every day. The tours were fine, the food was fine. Our bed was fine. Storage was fine. A disapointment for me was the fact that there was no option to dine from a menu at breakfast and lunch. Our previous river cruises offered that option. I didn't pay extra to eat buffet every day. And if you are not an early riser, forget having breakfast in the dining room. It Finishes at 9:00a.m. We are on vacation and we may be ready to dine shortly after 9 but that is already too late. We were able to help ourselves on the upper deck to breakfast items so we certainly didn't go hungry! The captain, first mate, chef all made themselves available throughout the cruise and they were all very personable. Our room was nice. The toilet configuration is a little odd. I feel badly that I can't be more positive about our trip. We thoroughly enjoyed the trip but it wasn't unlike our other river ship experiences and I expected more. So, a very subjective view but it is how I feel. I certainly wouldn't dissuade someone from taking a Crystal river cruise.

Cruise was as expected but not exceptional

Crystal Mahler Cruise Review by graham2213

12 people found this helpful
Trip Details
  • Sail Date: November 2017
  • Destination: Europe River
  • Cabin Type: Petite Suite with Panoramic Balcony-Window
We chose this cruise because of its reputation as a high end company and wanted to experience the benefits of a high end river cruise. In the end, sadly, not any better than AMA or Avalon. Everything was good. But, you know, just good isn't great and I was looking for a wow factor each day. (And whether anyone else chooses to write a review from our cruise, my comments were repeated by a number of guests.). Other guests who have travelled extensively with Crystal on their oceangoing ships rave out that. We may give that a try. We did feel very well looked after.

The crew were very professional, enjoyed them every day. The tours were fine, the food was fine. Our bed was fine. Storage was fine. A disapointment for me was the fact that there was no option to dine from a menu at breakfast and lunch. Our previous river cruises offered that option. I didn't pay extra to eat buffet every day. And if you are not an early riser, forget having breakfast in the dining room. It Finishes at 9:00a.m. We are on vacation and we may be ready to dine shortly after 9 but that is already too late. We were able to help ourselves on the upper deck to breakfast items so we certainly didn't go hungry! The captain, first mate, chef all made themselves available throughout the cruise and they were all very personable. Our room was nice. The toilet configuration is a little odd.

I feel badly that I can't be more positive about our trip. We thoroughly enjoyed the trip but it wasn't unlike our other river ship experiences and I expected more. So, a very subjective view but it is how I feel. I certainly wouldn't dissuade someone from taking a Crystal river cruise.
graham2213’s Full Rating Summary
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Cabin Review

Petite Suite with Panoramic Balcony-Window
Cabin S4
On any river cruise I suggest a top deck room as sometimes you are in locks or docked and lower deck rooms are below the dock line. Our room was fine. Bed and bedding was luxe. Bathroom was tiny but functional. Large shower.
Crystal Deck Suite Cabins

Port & Shore Excursion Reviews

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    Very informative. We missed the market tour. It is probably a good tour to take. We arrived in Budapest a day early, stayed at the Corinthia Hotel. Absolutely fabulous. The hotel is beautiful, the food in their restaurant was beyond wonderful and the largest breakfast selection I have ever seen. Beautiful surroundings.
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  • City Tour
    Started out with the tour guide then went off on our own. Same drill as the other cities and towns. Lots of shopping, beautiful churches.
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  • Walking Tour
    Beautiful city. We docked in town so, after the first half hour of the walking tour, we went off on our own. Blocks and blocks of shopping on cobbled pedestrian promenades. We stopped into a restaurant for a beer and a coffee. Easy town to walk around.
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    Beautiful palace tour with welcome glass of champagne. Wonderful orchestra, ballet dancers and opera singers. A must do!
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  • City Tour
    Part bus part walk. Amazing city. The main square with St. Stephen's cathedral (a must see, absolutely breathtaking) and the shopping. It is said Vienna is one of the top 5 cities in the world for luxury shopping. Every iconic brand name you can think of is in Vienna. Their stores are all on cobbled streets that run as spokes off the main square. Magnificent.
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  • Wurzburg
    Toured the Residenz. Beautiful palace. Weather was a little rainy so we didn't do much. We were there on a previous trip with good weather and at one of the bridges there are some bars beside the bridge and you can take your drink to the bridge and watch river cruise boats go by. It is a charming old city.
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