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Points to consider……………….. We are long time main stream cruisers having sailed on a number of different lines including Sliver Sea with a few preferences. This was our 1st Regent Cruise and we cancelled a back to back booking on Celebrity based on the desire and a promotion to try their “most luxurious cruise ship “ That said, expectations were very high. Embarkation was delayed for security reasons which slowed things down but we made our own way to our cabin. It can be called truly all-inclusive however there is a kind of a catch to that. We didn’t truly realize it till we were on board. For us, there was a distinct perception of a subtle Class tier structure. We should have spotted it when trying to pre-book the “free shore excursions.” Bottom line is the more you pay, the earlier the access to availability which if you book later in the season can limit your choices significantly and there’s not on board credit offered if there are no tours suitable for your level of excursion or capabilities. ( I should note at this time that we booked an Entry level stand by cabin and was offered an upgrade for a fee which we took advantage of, though it did not include the usual perks associated with it. Just the cabin. ) We also got the distinct impression that when we arrived at the main dining room and asked for your cabin number, I believe it displays more than who you are in the order of things. On a number of occasions we were lead to a table for two in what I’d consider the highest traffic area in the dinning room. By the Kitchen..... even though there appeared to be room elsewhere. In our opinion, for this level of cruising, should never be offered as the noise and related commotion makes dining quite unenjoyable. The time it took to order and move through course by course was very long as well. When we were offered a similar table a few days later, we declined and waited, then were seated by a window and the service was speedy to say the least. Thereafter, we always had an acceptable table which leads me too the phrase.... “squeaky wheel gets the oil” so to speak. NOTE: Our comments have no bearing on the staff. They do as they are instructed from above. The staff on the ship are exceptional in every way from attitude to level of service. Cabin stewards to food and beverage and guest relations. We have to single out two in particular who work in the lounge just outside the main dinning room. Maya and Oksana who bar-tend made us feel very welcomed and took a genuine keen interest in our daily activities when we stopped by. The food on the ship was pretty bland and average for the most part. Mind you the presentation was fine. Maybe my wife and I are a bit more picky than most but much of it seemed to lack the flavor we enjoy. Not something I expected as it didn’t live up to the level of quality this ship displays. Room service always missed at least one small item in our order and poached eggs came hard boiled. Omelets were ok and eggs sunny side up. The toast on the other hand was hospital food. We could get over that and laughed every time as the bread offerings in the various dining venues were far better and more interesting as I believed are all fresh baked. Oh yah… frozen French fries…. Not. We dined in all specialty the restaurants which were to us unremarkable. However, Sette Mari at La Veranda, which is Le Veranda by day, is the exception, offering Italian cuisine which we found very flavorful. We dined there several times as a result. NOTE: ask for seating outside if at all possible as the main room is much too noisy and sitting outside in the warm breeze is the best! The ship itself is to say the least, very beautiful. The main rooms, dining and artwork are all exceptional and tasteful. The pool is warm salt water and inviting. Great if you have a bit of joint pain. It truly is a gorgeous ship. No doubt about it. The crew are always doing touch ups at every port stop it seemed. For the shore excursions that we did have access to, these were handled very efficiently and Regent Staff and check in system was smooth and worked very well. The entertainment…. The technology on board is great. Good sound and great visuals. Two show productions stood out while the rest and guest artist were average. Again for this level of cruising it should be much better in our opinion. Also a bit more contemporary. A lot less old school.... less 40s and 50’s, not that there isn’t a place for that but something a bit more current would be nice. The entertainment in the lounges were good and worked well with a pre-dinner drink environment. Having been in sale some 30 years, a small personal comment to those in the luxury cruise ship marketing department. Never ever underestimate your entry level cruiser as they may be your next high end client just checking you out to get a taste to see if you walk the talk.... or the main stream couple who worked longer and harder for the same experience. In closing, we all experience the world around us differently and opinions will vary. Would we cruise with Regent again? Likely not, as we found main stream cruisers much more friendly, open and not as pretentious. In many cases its a better value.

A beautiful Ship..... BUT....

Seven Seas Explorer Cruise Review by rickbc

48 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Eastern Caribbean
  • Cabin Type: Concierge Suite
Points to consider………………..

We are long time main stream cruisers having sailed on a number of different lines including Sliver Sea with a few preferences. This was our 1st Regent Cruise and we cancelled a back to back booking on Celebrity based on the desire and a promotion to try their “most luxurious cruise ship “ That said, expectations were very high. Embarkation was delayed for security reasons which slowed things down but we made our own way to our cabin.

It can be called truly all-inclusive however there is a kind of a catch to that. We didn’t truly realize it till we were on board. For us, there was a distinct perception of a subtle Class tier structure. We should have spotted it when trying to pre-book the “free shore excursions.” Bottom line is the more you pay, the earlier the access to availability which if you book later in the season can limit your choices significantly and there’s not on board credit offered if there are no tours suitable for your level of excursion or capabilities.

( I should note at this time that we booked an Entry level stand by cabin and was offered an upgrade for a fee which we took advantage of, though it did not include the usual perks associated with it. Just the cabin. )

We also got the distinct impression that when we arrived at the main dining room and asked for your cabin number, I believe it displays more than who you are in the order of things. On a number of occasions we were lead to a table for two in what I’d consider the highest traffic area in the dinning room. By the Kitchen..... even though there appeared to be room elsewhere.



In our opinion, for this level of cruising, should never be offered as the noise and related commotion makes dining quite unenjoyable. The time it took to order and move through course by course was very long as well. When we were offered a similar table a few days later, we declined and waited, then were seated by a window and the service was speedy to say the least. Thereafter, we always had an acceptable table which leads me too the phrase.... “squeaky wheel gets the oil” so to speak.

NOTE: Our comments have no bearing on the staff. They do as they are instructed from above. The staff on the ship are exceptional in every way from attitude to level of service. Cabin stewards to food and beverage and guest relations. We have to single out two in particular who work in the lounge just outside the main dinning room. Maya and Oksana who bar-tend made us feel very welcomed and took a genuine keen interest in our daily activities when we stopped by.

The food on the ship was pretty bland and average for the most part. Mind you the presentation was fine. Maybe my wife and I are a bit more picky than most but much of it seemed to lack the flavor we enjoy. Not something I expected as it didn’t live up to the level of quality this ship displays. Room service always missed at least one small item in our order and poached eggs came hard boiled. Omelets were ok and eggs sunny side up. The toast on the other hand was hospital food. We could get over that and laughed every time as the bread offerings in the various dining venues were far better and more interesting as I believed are all fresh baked. Oh yah… frozen French fries…. Not.

We dined in all specialty the restaurants which were to us unremarkable. However, Sette Mari at La Veranda, which is Le Veranda by day, is the exception, offering Italian cuisine which we found very flavorful. We dined there several times as a result. NOTE: ask for seating outside if at all possible as the main room is much too noisy and sitting outside in the warm breeze is the best!

The ship itself is to say the least, very beautiful. The main rooms, dining and artwork are all exceptional and tasteful. The pool is warm salt water and inviting. Great if you have a bit of joint pain. It truly is a gorgeous ship. No doubt about it. The crew are always doing touch ups at every port stop it seemed.

For the shore excursions that we did have access to, these were handled very efficiently and Regent Staff and check in system was smooth and worked very well.

The entertainment…. The technology on board is great. Good sound and great visuals. Two show productions stood out while the rest and guest artist were average. Again for this level of cruising it should be much better in our opinion. Also a bit more contemporary. A lot less old school.... less 40s and 50’s, not that there isn’t a place for that but something a bit more current would be nice. The entertainment in the lounges were good and worked well with a pre-dinner drink environment.

Having been in sale some 30 years, a small personal comment to those in the luxury cruise ship marketing department. Never ever underestimate your entry level cruiser as they may be your next high end client just checking you out to get a taste to see if you walk the talk.... or the main stream couple who worked longer and harder for the same experience.

In closing, we all experience the world around us differently and opinions will vary. Would we cruise with Regent again? Likely not, as we found main stream cruisers much more friendly, open and not as pretentious. In many cases its a better value.
rickbc’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
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Cabin
Shore Excursions
Service
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Cabin Review

Concierge Suite
Cabin E 669
Our cabin was our purchased upgrade. Concierge Class E. Cabin 669. Lots of room, well-appointed and nicely decorated. The balcony was huge and loved the extra space in comparison to the micro balconies on some of the new Princess livery. Lots of storage both in the closet as well as the bathroom..... great for those longer voyages when needed. Note: bring lots of AC conversion adapters as most in the cabin are European and you'll be hard pressed to find more than two. That said, there are a number of USB charging slots available for your phone and tablet. We did however, have to call maintenance to secure a couple of rattling adjoining deck doors and also our closet pocket door as on nights when the seas were more active it kept sliding open. It has an automated light switch with no manual shut off. On the 1st occasion in the middle of the night it spooked us a bit thinking someone was coming in the cabin.

One highlight of the cabin is the bed and the bedding which had to be one of the most comfortable we've ever slept in. The soft Egyptian cotton (1000 thread count) sheets are heaven sent.
Deck 9 Suite Cabins