Cabin Review

Our room had scuffs on the walls, including masking tap which was left around the trim of one of the doors. There were also crayon markings on one of the walls.

We complained several times that our room was too hot and the A/C wasn't working sufficiently.

We ensured that our cabin door and balcony door were closed, like they told us to do.

They sent maintenance to our room 3 or 4 times. One time, they even has said WE were satisfied with the A/C, we never said that.

We'd wake up sweating in the night because it was too hot.

We we asked for fans, staff said they didn't have any because they were a fire hazard. (Really? Since when is a fan a fire hazard?)

Toward the last few nights, we gave up on the A/C and just used left the balcony door open.

Also, one night, the cabin door slammed closed while my mom was leaving, but then try to re-enter the room. It was shutting with such a force that her had slipped and her finger was shut in the door which resulted in needing 8 stitches in the ship's medical bay (FYI, that was about $500). Turns out the tensioner on the door was WAY TOO strong, but staff wouldn't admit it. Thankfully, they did agree to reduce the tension on the door so it wouldn't slam as much.

(Follow-up, a week later my mom had an x-ray and the door fractured her finger)