I have cruised with NCL many times. This was my first bad experience, and BAD is polite. The ship itself should be retired. It was rusty, not rust stained, cracking rusty. The staff had horrible attitudes, for the most part, with a few exceptions. The food was poor. The service was terrible. The toilets didn't flush for hours at a time. We docked where we told we could walk to a ferry to go to a beach or shopping. We had to take a cab to the ferry, because we docked at a different doc, but no one told us. We had dinner reservations, 15 minutes after our time, we inquired on the wait. We were told '2 minutes we are cleaning the table'. Another 45 minutes later, only after making a fuss, we were finally seated. A server came to us poolside, we ordered, he said he would be right back. He came back over an hour later, we asked what happened, he said the bar he worked out of, closes until 2! Why did he tell us he would be right back? Disembarkment was a complete nightmare. After they announced it started and people lined up, it took them 1/2 hour or more to open the doors. people were jammed on the stairs, elevators, hallways! I did not speak to one person that was happy, including staff. If this was my 1st cruise experience, I would never do it again.