I thought the ship was just too big. Our room steward was wonderful, but some of the Cruise Director Staff not so much. Had reservations for a show, and it didn't show up on their pc, he wasn't going to let me in but did and told me to check my confirmation and yes it was there. NCL made them for me 90 days in advance... Reservations meant nothing anyway, they let standby people in right away. Don't like the fact you have to have reserverations, and the shows are never full, even though it shows sold out on the screen. Like the smaller ships better, would have to really think twice about going on this one again or any other big one. Cabins are wierd, and our balcony did not have a cover on it, so open when it rained and no privacy from above. It would have to be a very good rate to get me on this one again.