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We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center. Like the river cruises, Viking did an outstanding job with the Cuba tours with highlight being and included stay at a very nice Havana hotel and Tropicana Show. Cuban guides were excellent! Reason for giving Average score for Dining and Service: 1. Breakfast and lunch buffets were nice, but had some quirks. Only one side of the World Cafe had a salad bar and way too many desserts! 2. Wine service in the Restaurant was very poor because they only has 3 wine stewards, leaving only one for the Restaurant and the others for the specialty restaurants. Never did they announce what white or red wine they were pouring, nor did they offer a wine list. Once they lost a bottle of Chardonnay we had purchased, and after much to-do looking for it ending up just giving us a free bottle. The Head Waiter agreed with me about the poor service but said that upper management was not listening to his recommendations. Service was excellent in specialty restaurants. The Viking Band was excellent and really livened the place. Demographics of passengers were 60+ years in age and were retired college professor/ school teacher types, not saying their is anything wrong with that! Overall great cruise and beautiful new ship. Viking just needs to iron out some service issues in the Restaurant.

Educational Cuba Cruise!

Viking Sun Cruise Review by chaunceyb

Trip Details
  • Sail Date: December 2017
  • Destination: Cuba
We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center.

Like the river cruises, Viking did an outstanding job with the Cuba tours with highlight being and included stay at a very nice Havana hotel and Tropicana Show. Cuban guides were excellent!

Reason for giving Average score for Dining and Service:

1. Breakfast and lunch buffets were nice, but had some quirks. Only one side of the World Cafe had a salad bar and way too many desserts!

2. Wine service in the Restaurant was very poor because they only has 3 wine stewards, leaving only one for the Restaurant and the others for the specialty restaurants. Never did they announce what white or red wine they were pouring, nor did they offer a wine list. Once they lost a bottle of Chardonnay we had purchased, and after much to-do looking for it ending up just giving us a free bottle. The Head Waiter agreed with me about the poor service but said that upper management was not listening to his recommendations.

Service was excellent in specialty restaurants.

The Viking Band was excellent and really livened the place. Demographics of passengers were 60+ years in age and were retired college professor/ school teacher types, not saying their is anything wrong with that!

Overall great cruise and beautiful new ship. Viking just needs to iron out some service issues in the Restaurant.
chaunceyb’s Full Rating Summary
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Cabin Review

Cabin 5024
Very nicely laid out, larger shower than most ships I have been on.

Port & Shore Excursion Reviews