This was our 4th Disney Cruise. It was such a disappointment! In my comments that we left at the end of our cruise, I included 4 pages of items!!! First, the excursions were horrible. We paid just under $1,000 for two excursions and spent more time or transportation than at the actual excursion. I recommended dropping the Mystic Mountain Bobsled and the Xel-Ha resort tours as the docks are so far from the actual event you have no time at the destinations.
We have never been on a cruise that had a rude crew. This one crew was uninformed and almost ran us over with carts and other transportation items.
We were in room 10568, DO NOT use this room!! you are under the pool and ice cream area that has running and jumping from 8am until after 11. At 2am they started moving and cleaning the chairs so we could not sleep at all!
WORST!!! Avoid at all cost this is right under the pool and ice cream area you will get NO sleep! They actually started cleaning and stacking chairs between midnight and 3am! Running and jumping from 8am to 11pm
The best part of the entire cruise. Castaway Cay is always great. If you are over 18 years old head to serenity bay and walk all the way to the end of the chairs past the lifeguard tower there are 4 hammocks and it makes the day PERFECT! If you rent snorkeling equipment go to the families side, there were two large sea turtles in the bay when we were there. not a lot of sitting areas for eating and the food is not that great, but dont miss the pineapple cake!