MSC Orchestra Review

4.0 / 5.0
394 reviews

Disappointing, would not recommend MSC, poorly managed line

Review for the Mediterranean Cruise on MSC Orchestra
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partowzomo
6-10 Cruises • Age 30s

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Additional details

Sail Date: Nov 2017
Cabin: Balcony Stateroom

Our cruise was a 12 night round trip from Barcelona. Stops were Funchal, Malaga, Tenerife, Casablanca, Rome, Genoa, Marsielle. We travelled from November 27th - December 9th.

As an avid cruiser I have been on many lines including Norwegian, Royal Caribbean, Holland America etc. I was very much looking forward to our MSC Orchestra cruise as the itinerary was very good and much better than other lines. Unfortunately, MSC did not live up to our expectations at all. Below are a few reasons why I would not recommend cruising with MSC, especially if you have experience cruising with other lines. Please note that I am an American cruiser and thus have certain expectations with regard to customer service and overall professionalism of staff. Below may not be important for other travelers (many of our European counterparts did not seem to be frustrated by this cruise experience), but for myself and many American and Canadian passengers I met on board my cruise these were problematic areas. So important to note that there may be some cultural differences and expectations that are important to consider.

Embarkation in Barcelona:

Cabin Review

Balcony Stateroom

Cabin B2

The cabins we had was good and we were happy with it. I think MSC did a good job with the layout given that the rooms are only about 180 square feet. The mirrors in front of the bed really help to make the room feel more spacious. Basic amenities, nothing to write home about, but were fine. Good hair dryer, much better than Norwegians. Bigger bathroom than other ships I have been on. Comfortable bed and pillows.

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