We chose this cruise and company because of (1) It's a place we have wanted to visit for many years and (2) we had sailed with Silversea before on Silver Whisper 2016 in the Baltic.
Of course there was the problem of the ship's fuel pump breaking down and the curtailment/cancellation of her first voyage after her USD40m refit. Problems can happen to anyone at anytime. Silver Cloud had steamed all the way from Malta to the South Atlantic before her fuel pump problem - and we understand a few other cabin problems.
But that is in the past and having just returned from her other 'first' Antarctic cruise we both felt we had received more than 'just' value for money.