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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Never again!

Norwegian Jewel Cruise Review by Met_on_cruise

4 people found this helpful
Trip Details
  • Sail Date: Nov 2017
  • Destination: Australia & New Zealand
  • Cabin Type: Balcony

The ship was beautiful as was our stateroom. The two main dining rooms were palatial and the main theatre was very impressive. Everything else though was disappointing especially when compared to our wonderful experiences on Princess cruises. There weren't enough staff at the restaurants and bars and the service was terrible. Many of the staff looked disinterested. Security (or lack thereof) was appalling. I was checked only once when I embarked in Sydney. At one port in New Zealand I was first of the bus after a shore excursion and was greeted by nobody at security. I simply walked through unchallenged and unchecked. Try taking wine on board though and the security come from everywhere to charge a corkage fee.

The price for our cruise was very cheap but sadly so was the overall service. We will be happy to pay more for our future cruises with Princess because we have never had a bad experience with them and they just seem to be able to make the whole experience so enjoyable.


Met_on_cruise's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Cabin Review

Balcony

Stateroom was great.


Port & Shore Excursion Reviews


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Met_on_cruise
1 Reviews Written
4 Helpful Votes
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