• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

MSC Poesia Review

4.0 / 5.0
Editor Rating
502 reviews

A great disappointment

Review for MSC Poesia to Transatlantic
User Avatar
linkit25
2-5 Cruises • Age 80s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Nov 2017
Cabin: Balcony Stateroom

The food in both the buffet and the dining rooms was marginal. The entertainment especially the guest entertainers were terrible with the exception of Guillermo Guido. The disembarkation in Buenos Aires was a disaster. People were pushing others out of the way, ramming others with their suitcases and cart . No direction from management. It took four hours to get off ship. The excursions with the exception of Funchal were poorly organized. The tour guides were weak in English and knowledge of their jobs. For Rio it took two hours to get from the ship to bus. So well recommended and such a disapointment. Very poorly organized . It was kind of like working with a company that is going bankrupt. This was a 22 day cruise From Venice to Buenos AIres. Of 5 cruises this is the worst, I will not use MSC again.I sent an extensive critque to MSC. Hopefully I will receive some kind of response. There appeared to be a bad relationship between service crew and management level personnel on ship. Not a happy service crew. One very bright spot was the clinic. Serbian Dr. Jelena Putnik took very good care of my unexpected lung infection in three visits. She was knowledgable and patient friendly. She was a real gem. Clinic was very well organized.

Cabin Review

Balcony Stateroom

Cabin B3

cabin spacious an well located. largest balcony cabin of any cruise. also best designed. Too bad the rest of cruise did not measure up to quality of cabin.

Port Reviews

Venice

Venice very well organized, from airport to embarkation.

Taormina (Messina)

looked ok didnt leave ship

Corsica (Ajaccio)

left ship and wandered aroind a bit but all prices high and not too interesting. Napoleon museum closed

Barcelona

didnt leave ship. already know the city

Tenerife

Great port. Second visit there.

40 Helpful Votes

Find an MSC Poesia Cruise from $219

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.