We are on our tenth Carnival Cruise and we were doing a B2B. Someone from the ship came for our luggage to bring it to our stateroom for the eight day cruise. Then we went down to the lobby. We met fellow Cruise Critic members Jack and Geri at the lobby. We got our room keys and someone told us our Sail&Sign information would be transferred from our last sailing, the one we just completed. Boy did we get a surprise, when we wanted to play BINGO I found out they could not do the transaction. We went to the Purser's Desk. When I informed the person I was talking to that someone else said the information was taken from the first part of the B2B and I even pointed out the person who told me she told me it was incorrect. They were informed by me before giving out information they should make sure it is correct information. That led to an argument.
What was nice was the Hotel Manager sent us a basket of fruit and cheese with crackers.
We could not go to our stateroom until after 1:30 so we went to the Lido Deck. The food was still good. At the sail away I went to our Balcony and lo and behold I met one of my neighbors Boogirl1 and her husband. Nice folks.
The people that work at the Purser's Desk should get correct information before telling passengers. Often incorrect information is given out. Great balcony. Gift from Hotel Manager was nice. Casino employees need retraining. They should not harrass players that want to play the game. They should not abuse players. Room stewards always vaccuming, sweeping, taking out stains from rug. Room Service needs to get orders correct. However, they do get there which is a step up from RCCL. Ship viberates and makes plenty of noises. Which doesn't happen on other Carnival ships I've been on.