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My cousins had never cruised, so we picked an itinerary they were excited about. Thus, we had the chance to see this cruise through the eyes of our cousins who came with us. We found many areas in need of improvement, especially communication. There was no apparent mechanism for hearing most announcements in the room. My cousin is hard of hearing and so felt he missed a lot of information. We were unsure if we needed to be wearing life vests for the safety drill, until the very last minute when they instructed us to proceed to the muster stations. We’ve cruised a lot and have always seen this information in the instructions or heard it on the video. No guest laundry on board the Oosterdam. I told the cousins they should expect a laundry special during the week but there never was. Nor were there any internet specials, even last-minute specials to check boarding passes, etc. Stayed at HIE SEATAC which had a shuttle to the port. This service worked very well. Embarkation: Arrival around 1045 at port, and getting through all the checkpoints was a breeze. We had a 45 min or so wait but the area was pleasant enough. Lido deck was open for lunch but apparently so was a formal dining area. We were informed about only the Lido deck. Although we normally prefer the formal lunches, our travel companions had never cruised before and so having lunch on the Lido was a good introduction to the buffet. The area is nicely designed and was much quieter and less crowded than I expected, although it was starting to get crowded by the time we left. Food options were varied, interesting, and of good quality. Somehow we missed the opportunity to meet the naturalist, but we did make the sail-away party. While the venue was a bit too noisy and crowded for our companions, they enjoyed the beautiful weather and scenery, and meeting other people. Day 1, embarkation: Dinner: we managed to get a 6 pm dining slot. Service is slow. Food was quite good. I had the seafood chowder and rockfish. I could take or leave the chowder but the fish was nice. Day 2: Sea Day. Quite a few options at breakfast. Sit-down lunch was nice with a variety of options, but slow service. Since we also enjoyed high tea a short time later, we ended up skipping formal night dinner as we had early reservations and were still too full. Day 3. Juneau Breakfast. Arrived when the doors opened, asked for window so we got the table at the very rear. Apparently the wait staff find this territory dangerous. Sometime after 8:30 I asked if we could get pastries and several minutes later my oatmeal and the pastries arrived. Sometime after 9 the hot meals arrived. As for service, my oatmeal arrived on one plate, accompanied by a plate with milk and raisins on it, and a separate one with sliced banana. Finding no space to put all these plates, the waiter set them on the edge and shoved the existing plate further in. I hurriedly tried to move plates so the milk didn’t topple. Just not the way food should be served. Day 4 at sea, view of glaciers Bundle up! It’s going to be cold outside, but you’ll want to be outside for the best view. The naturalist was speaking on deck 4 but the PA system seemed to cut out frequently so we stopped trying to make out what she was saying. Just look, and be awed. Day 5. Sitka Sea Otter and Wildlife tour was amazing. We had time for this tour, a very quick bite of lunch in town at the Highliner Coffee Shop, and a little walking around before rushing back to the ship. Most restaurants are sit-down, table service places which take time, according to the Visitors’ Center staff. We wanted time for looking around. So keep in mind how limited your time is here. The ship was docked some distance from town. There is a shuttle station at the town port with free shuttle service to the ship. Although they said it ran every 20 minutes it seemed to be more frequent. Just don’t expect to end a tour in town (as most seemed to do), grab the shuttle back to the ship for lunch and make it back to town to do much of anything. The town library is about a block from the shuttle stop, and has free wi-fi. Day 6 Ketchikan A very short day, with arrival at 7:30 and departure at 12:30. We had time to walk around a little. Bars and restaurants might have free wi-fi if you make a purchase, but otherwise, don’t expect free wi-fi anywhere. We have Google Fi which has worked in some pretty obscure places in the world but not here, at least not for data. Phone worked fine. Day 7 Vancouver Arrival at 6:30 pm and time to be back on board 11:30 pm. Very odd hours, difficult to work around if you didn’t go on a tour. We ate an early dinner and decided to walk around. Disembarkation was chaotic, with the gangway stairs roped off, and most elevators not going to deck A. We got off the elevator on deck 1 to find people milling around and the cordon being removed from the stairwell, but we were there after 7, so the stairwell should have been open. There were no instructions in the Where and When as to what documents we needed to get back aboard. Turns out, just the ship’s card. Arrival in Seattle No information on breakfast hours provided the day before. We had to call and ask.

Mixed bag

Oosterdam Cruise Review by Barefoot&Brit

3 people found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Alaska
  • Cabin Type: Large Outside Stateroom (partial sea views)
My cousins had never cruised, so we picked an itinerary they were excited about.

Thus, we had the chance to see this cruise through the eyes of our cousins who came with us.

We found many areas in need of improvement, especially communication. There was no apparent mechanism for hearing most announcements in the room. My cousin is hard of hearing and so felt he missed a lot of information.

We were unsure if we needed to be wearing life vests for the safety drill, until the very last minute when they instructed us to proceed to the muster stations. We’ve cruised a lot and have always seen this information in the instructions or heard it on the video.

No guest laundry on board the Oosterdam. I told the cousins they should expect a laundry special during the week but there never was. Nor were there any internet specials, even last-minute specials to check boarding passes, etc.

Stayed at HIE SEATAC which had a shuttle to the port. This service worked very well.

Embarkation: Arrival around 1045 at port, and getting through all the checkpoints was a breeze. We had a 45 min or so wait but the area was pleasant enough.

Lido deck was open for lunch but apparently so was a formal dining area. We were informed about only the Lido deck. Although we normally prefer the formal lunches, our travel companions had never cruised before and so having lunch on the Lido was a good introduction to the buffet. The area is nicely designed and was much quieter and less crowded than I expected, although it was starting to get crowded by the time we left. Food options were varied, interesting, and of good quality.

Somehow we missed the opportunity to meet the naturalist, but we did make the sail-away party. While the venue was a bit too noisy and crowded for our companions, they enjoyed the beautiful weather and scenery, and meeting other people.

Day 1, embarkation:

Dinner: we managed to get a 6 pm dining slot. Service is slow. Food was quite good. I had the seafood chowder and rockfish. I could take or leave the chowder but the fish was nice.

Day 2:

Sea Day. Quite a few options at breakfast. Sit-down lunch was nice with a variety of options, but slow service. Since we also enjoyed high tea a short time later, we ended up skipping formal night dinner as we had early reservations and were still too full.

Day 3. Juneau

Breakfast. Arrived when the doors opened, asked for window so we got the table at the very rear. Apparently the wait staff find this territory dangerous. Sometime after 8:30 I asked if we could get pastries and several minutes later my oatmeal and the pastries arrived. Sometime after 9 the hot meals arrived. As for service, my oatmeal arrived on one plate, accompanied by a plate with milk and raisins on it, and a separate one with sliced banana. Finding no space to put all these plates, the waiter set them on the edge and shoved the existing plate further in. I hurriedly tried to move plates so the milk didn’t topple. Just not the way food should be served.

Day 4 at sea, view of glaciers

Bundle up! It’s going to be cold outside, but you’ll want to be outside for the best view. The naturalist was speaking on deck 4 but the PA system seemed to cut out frequently so we stopped trying to make out what she was saying. Just look, and be awed.

Day 5. Sitka

Sea Otter and Wildlife tour was amazing.

We had time for this tour, a very quick bite of lunch in town at the Highliner Coffee Shop, and a little walking around before rushing back to the ship. Most restaurants are sit-down, table service places which take time, according to the Visitors’ Center staff. We wanted time for looking around. So keep in mind how limited your time is here. The ship was docked some distance from town. There is a shuttle station at the town port with free shuttle service to the ship. Although they said it ran every 20 minutes it seemed to be more frequent. Just don’t expect to end a tour in town (as most seemed to do), grab the shuttle back to the ship for lunch and make it back to town to do much of anything. The town library is about a block from the shuttle stop, and has free wi-fi.

Day 6 Ketchikan

A very short day, with arrival at 7:30 and departure at 12:30. We had time to walk around a little. Bars and restaurants might have free wi-fi if you make a purchase, but otherwise, don’t expect free wi-fi anywhere. We have Google Fi which has worked in some pretty obscure places in the world but not here, at least not for data. Phone worked fine.

Day 7 Vancouver

Arrival at 6:30 pm and time to be back on board 11:30 pm. Very odd hours, difficult to work around if you didn’t go on a tour. We ate an early dinner and decided to walk around. Disembarkation was chaotic, with the gangway stairs roped off, and most elevators not going to deck A. We got off the elevator on deck 1 to find people milling around and the cordon being removed from the stairwell, but we were there after 7, so the stairwell should have been open. There were no instructions in the Where and When as to what documents we needed to get back aboard. Turns out, just the ship’s card.

Arrival in Seattle

No information on breakfast hours provided the day before. We had to call and ask.
Barefoot&Brit’s Full Rating Summary
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Cabin Review

Large Outside Stateroom (partial sea views)
Cabin G 4103
Partially obscured = sliver of daylight. Our companions were in 4093 and had a bit more sky and sea visible. We chose the cabins as a compromise between price and some visibility to accommodate our companions. The cabin is roomy enough, with plenty of hanging space – and hangers! The bathroom has a reasonable-sized tub but since the first day’s passage was not smooth, avoid a tub if you have mobility issues as you’ll need a certain amount of dexterity to get in and out. The thermostat seemed to be for entertainment purposes only as the temperature in the cabin seemed never to change or changed independently of how you set it. Both cabins had robes, which were soft and comfy.
Upper Promenade Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins