Norwegian Epic Cruise Review by cookie brown
- Sail Date: November 2017
- Destination: Western Caribbean
- Cabin Type: Inside
We paid for transfers by NCL from airport to the ship and our names were not on the roster; they neglected to tell us the last transfer leaves the Orlando airport at 12:30 PM; My flight was scheduled to arrive at 12:26Pm and my partner's @ 1:00Pm. They took our flight info when we booked the reservations for the transfers.
Upon arrival at the port after $120 cab ride we had to wait in the sun for several hours before embarkation; we were told there was an immigration delay. The ship was to sail @ 4:00Pm but didn't leave until midnight.
The service on this cruise was poor; wait staff in the dining room did not anticipate needs of guests; asked for coffee three times in the dining room and didn't receive it.
NCL nickle and dime you to death!!! I would prefer to pay every thing upfront instead of being told about the service tab at the end; they neglected to tell you that the drinks would be taxed when in port and then proceeded to harass one of my companions for $1.25.
The best part of this cruise was the quality of the food and the nightly entertainment but I would not use this cruise line again.
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