After sailing Adventure of the Seas last year, we were expecting much of the same. Instead, the RC representative I spoke with prior to sailing was extremely rude and was talking over me and wanted to argue. Completely unprofessional and disrespectful to say the least.
On board, we experienced obnoxious children in abundance running freely throughout the ship unsupervised, knocking on cabin doors, many passengers were pushy and rude, a lit cigarette landed on our balcony as we were having coffee in the morning, not once was our picture taken in the dining room, the picture representative at the photo desk was extremely rude; although our room attendant was very nice, he was rarely seen and the last night of our sail we noticed several stains on the side of our bedding that were NOT by us. We were only escorted to our table twice then told "you know where your table is".
The last night at sea people were very loud the entire night and a large group of people at 3:30 AM ran down the stairwells chanting and singing "Puerto Rico" over and over.
Cabins are small, fairly clean but Our bedding had stains on the side and were not from us. Bed is fairly comfortable with a mattress topper.