Crystal Serenity Review
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This was our fifth cruise with Crystal and it was wonderful. At first we were a bit wary because Thanksgiving week means families and although there were many aboard, we never encountered an unruly or bratty child the whole time. The only way to explain the Serenity is impeccable service, delicious food, clean ship and wonderful entertainment. The Serenity is the whole deal & once you sail her, you'll keep coming back. Two waitstaff remembered our names from 3 years ago when we had last sailed. That shocked me!!!
Our cabin steward was Tatjana and she was okay. I'm pretty sure she was fairly new because she forgot to replenish and some other minor things but when I reminded her, it was there right away. She covered herself by saying, "If there's anything you need, just ask." I requested goose down pillows that were so soft, when my head hit them, my face disappeared!!! The linens were very soft & luxurious as well.
The entertainment was very good: one night with James Fox's homage to Billy Joel, a wonderful Broadway singer named Rachel York, the Serenity dancers and of course, Gary, the social director and ventriloquist/comedian who was hysterically funny yet clean.
Cabin Review
Deluxe Stateroom with Verandah (slightly limited view)
There is NO cabin with an obstructed view on the Serenity. Our cabin was equipped well although we hardly used balcony. Bed were super comfy, plenty of storage and overall, very functional. You'll get ETRO bath products which, even tho they say are musk scented, are really unscented. The TV channels are mostly news, sports and Crystal events. There were only 2 movie channels and one documentary channel.