I choose this cruise because of the price, the itinerary, and I'd never cruised on RC before. And I won't be back.
RC- if you do NOTHING else, you must institute a seminar for First Time RC Cruisers ONLY. Have one per each 5 days at sea. (Let's face it - the longer the cruise, the older the passenger, the more we need review!) This seminar should be all about the loyalty program. During this seminar, you should treat us like were were Platinum, and then tell us how we get to be like that on every RC cruise! Explain all the levels and what they mean, etc. Raffles do seem to be good, too!
Jim and I kept running into places we couldn't go (breakfast in Chops Grille?!?!) or perqs we couldn't get and we had NO IDEA what Diamond Plus meant or how to get it!!
The Brilliance is in great need of updating. We had a balcony on deck 10. My sink was broken and there were large divots in the wall. And why did I have to hear my neighbors flush their toilet, sing, or turn on their TV?