Brilliance of the Seas Review

4.0 / 5.0
1,566 reviews

Poor food and overworked staff

Review for Transatlantic Cruise on Brilliance of the Seas
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1robinwood
10+ Cruises • Age 70s

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Sail Date: Nov 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

This is our 25th cruise, 4th transatlantic cruise and 4th with Royal Caribbean. Smooth seas all the way, we were sorry to not stop in San Juan and RCI substituted St. Kitts. This sailing on Royal Caribbean felt like being in economy class on the airlines. A noticable decrease in food quality plus they have cut, cut, cut the ships staff in all areas from house keeping, dining room and windjamer, to all other areas of the ship. RCI has dropped from one of our favorites to a least favorite. RCI is charging extra $ for everything possible and unless you are diamond class or higher you feel like and are treated like a second class person. The atrium continues to be a noise problem as Very Loud is the standard for all entertainment.

RCI continues to allow smoking and a person can just sit down and smoke without playing any machines!.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E2

Everything in order and clean. Desk chair was dirty on back where handled, sofa sagging.

Its an older ship and showing it.

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