The food and beverage experience on this ship was perhaps the best we have ever had on any cruise, however, the ship is badly in need of a major refurbishment. Cabin furniture and many public areas are looking very tired. Having said that, the crew was almost universally friendly, attentive and wanting to make our cruise experience better. The ports were generally excellent with the exception of Colon, which was a dump. In our opinion we should have sailed straight from the Panama Canal to Cartagena, which other than the canal was the highlight of the cruise. We don't take ships' tours but had a few good tours on this cruise, with the exception of Puerto Quetzal, where the tour arranged through Tour Excursioneers to Antigua and a spa was poorly organized and overpriced. Our tour with Marelvy in Cartagena was excellent, as was our tour from Puntarenas. Again the only negative was the ship, which is in very bad shape.