This was our first experience of Royal Caribbean but sadly, very likely to be our last. Embarkation and disembarkation went quite quickly and smoothly but that is about it for the positives. We did not choose or cabin as it was part of a package deal but found it to be one of the smallest inside cabins we have ever had, very cramped. It was not very clean and obviously had not been hovered in a while as various items found on floor and in draws (hairgrips, buttons etc). The lack of complimentary toiletries was appalling, not even a shower cap ! Our bedding was not changed at all and turndown service was almost non existent. The food overall was poor and lukewarm and service in the main dining room slow. We felt a general lack of enthusiasm and disinterest from most of the staff. We booked two shore excursions on board, The Kennedy Space centre experience was very good from start to finish, but the New York Hop on/Hop off bus trip was terrible with nobody about to ensure safety or transport back to the ship. Might as well have saved money and booked it on line privately. Not much going on in the way of activities for a transatlantic cruise with several days at sea and sadly the entertainment (apart from the Ice show) was very poor. If I did a transatlantic again (this was my second) it would not be with Royal Caribbean on this ship.
As have already stated, it was small and cramped and not clean.
Trolley guide was informative and amusing. Buses and stops easy to locate. Plenty of shopping available and time to do it.View All 41 Trolley Tour Reviews
Escorted off the ship, pointed in the direction of buses and then left to our own devices. Bus stops are quite a distance apart and you need a far better map than that which is provided by the bus tour. No info on how to get back to the ship if you got lost (easily done it New York).View All 42 City Tour Reviews
A great experience from start to finish. Very informative and exciting experience for even the non space fanatics.View All 235 Kennedy Space Center Reviews