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Regatta Review

4.5 / 5.0
Editor Rating
385 reviews
23 Awards

Unfair compensation to passengers for ship breakdown

Review for Regatta to Around the World
User Avatar
6-10 Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2017
Cabin: Penthouse Suite

The ship broke down after leaving Honolulu, had to be towed by tugs back to port. Stuck in Honolulu for three days. Missed 40% of ports of call on the San Diego to Papeete Cruise. Feelings of insecurity, uncertainty and disappointment. Oceania offered $500 shipboard credit on cruise in 2018/19 as compensation and that's all. No respect or empathy for passengers. Trying to benefit from passenger misfortune and their failure to provide a sea worthy ship. This is an example of anonymous corporate bean counters sabotaging the hard work and sincere efforts of the crew and staff to provide a high quality cruise experience. Many passengers were extremely angry and frustrated and will take legal action, write trip reviews and certainly not sail with Oceania again. The company emphasizes their committment to passanger satisfaction but when they have an opportunity to prove it we realize it's all just marketing lip service

Cabin Review

Penthouse Suite

Cabin PH2
13 Helpful Votes
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