Zaandam Review
Rating by category
Additional details
We chose this cruise because of the itinerary. Ports were fantastic and weather was great. Smooth seas at their best.
The ship is a different story. Dining room service was extremely slow. One night we waited over 1 1/2 hours before being served and the excuse was "The kitchen is backed up" Hard to believe at 5:30 PM--open seating.
Two meals at the Pinnacle Grill were fantastic. The Cellar Master Package, Double was clearly worth the price. However, there was confusion concerning the number of meals that could have had clearer wording on the vouchers. The company made it right and credited the second meal.
Cabin Review
Neptune Deluxe Verandah Suite
Filthy, mold in bath, cracked sink and broken shower-head.
Port Reviews
Punta del Este
Punta del Este, Ralli Museum & Casapueblo--excellent tour and good weather.