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Zaandam Review

4.0 / 5.0
Editor Rating
528 reviews
5 Awards

Mediocrity at its best

Review for Zaandam to South America
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tloebl
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Nov 2017
Cabin: Neptune Deluxe Verandah Suite

We chose this cruise because of the itinerary. Ports were fantastic and weather was great. Smooth seas at their best.

The ship is a different story. Dining room service was extremely slow. One night we waited over 1 1/2 hours before being served and the excuse was "The kitchen is backed up" Hard to believe at 5:30 PM--open seating.

Two meals at the Pinnacle Grill were fantastic. The Cellar Master Package, Double was clearly worth the price. However, there was confusion concerning the number of meals that could have had clearer wording on the vouchers. The company made it right and credited the second meal.

Cabin Review

Neptune Deluxe Verandah Suite

Cabin SA

Filthy, mold in bath, cracked sink and broken shower-head.

Port Reviews

Punta del Este

Punta del Este, Ralli Museum & Casapueblo--excellent tour and good weather.

16 Helpful Votes
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