Just got off the Rotterdam. Expedited debarkation was off the ship and through customs at our car at 8:05am.
First the good.
Food and service were great in all the dining venues. Service was outstanding in Mix Martini bar, Henry and Russel were great.
This was the most disappointing cruise we have had in 48 cruises. Our cabin 6184 a Vista Suite was soaking wet, the glue they used to lay the carpet came through the carpet. Our shoe bottoms had about 1/2 inch of new carpet fuzzies glued to them, if you walked barefoot they were stuck on your feet. Customer service gave us 1852 just to sleep in. No hot water and a toilet that worked some of the time, all our clothes were in 6184 so Sunday morning we returned to 6184 theft placed large towels on the floor that became soaked and started sticking to our shoes. We had a large fan in our cabin 5 days and nights. We turned it off while we were sleeping. By the second week the carpet was mostly dry but still sticky. They sprayed a solution to make it less sticky. They sprayed a second time yesterday so who ever gets 6184 today should have no problems.
HAL did step up and gave us a unrestricted $1200.00 OBC for the problems with our cabin