Just did the Mid Atlantic crossing on this ship from Lisbon to Miami. First off the ship in nicely laid out. Really liked all the quiet areas of the ship where you could play games or read a good book. We had a deluxe verandah cabin and it was very comfortable. Especially liked the heated bathroom floors. Our cabin steward was the best one we have had after 17 cruises. I really liked the promenade deck, one time around was 1/4 of a mile. The two specialty restaurants were very good. Service in these restaurants was good to excellent. Embarkation was a breeze, again the fastest we have had in 17 cruises. I would have liked a ship with a casino but we knew that this did not exist on the Viking Sun well before we boarded.
Ate dinner in the main dining room two nights, the first night the service was poor. They failed to deliver all of our group of 6 appetizers on time as well as some being appetizers that we did not order. The next visit we made was vastly improved in service. We did however eat at a different table with different waiters. The world buffet restaurant was okay but the passenger flow in this area can be congested especially for breakfast. The waiter service on both pool areas was poor to good. Almost seemed short staffed in a way and or not sufficiently trained. Because of inconsistent service I found myself clearing the table of dirty dishes and getting myself something to drink.
Sat by the main pool 5 days reading a book, I was offered water twice but not once did a waiter or waitress ask me if I wanted something to drink. By the way I had purchased the silver spirit drink package before the cruise. So if I wanted alcohol I would have to go to the bar and get it myself. I have been on Oceania cruises before and this was never an issue. Getting off the ship did not go well, we were supposed to be off the ship at 7:00AM and on our bus to the airport at 7:30. We could not leave ship until 7:25AM, so something went wrong here. Not sure what the problem was.
I was debating to rate this ship either 3 or 4 and decided on 4 because of an overall nice layout and design of the ship. I still prefer Oceania and Celebrity but would consider Viking again if the deal and itinerary were right.
Very nice city, new cruise terminal is almost complete. Very walkable city, friendly people nice restaurants.
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