It was an award cruise from a travel agency. We were concerned about the passenger number being 3500. We NEVER encountered a line for anything. Totally surprised with our overall experience with NCL. The entertainment was tops. So many choices for dining! Just a very enjoyable week with NCL. The cruise director, Silas Cook, was energetic, fun, and very personable. Excellent recreation/entertainment staff. There were at least two shows to choose from each day. "Burn the Floor" show was the best show we have seen at sea. The "Cirque of Dreams and Steam" was the most unique show we have seen. The shore excursions we selected worked out very well. Each one was conducted with professionalism and with the passengers capabilities in mind. We enjoyed the animal preserve in Roatan, the Discover Mexico chocolate tour in Cozumel, and the Mayan tour in Harvest Caye. In Costa Maya we did our own day of walking around. We will take NCL again this next year.