This was a 'budget' cruise ship and it certainly lived up to those expectations.
We were not informed at the time of booking that this cruise started in Germany and would arrive in the UK with over 600 German passengers already on board and there would only be around 200 UK passengers on the cruise.
Problems began at Tilbury when the 'disabled' and 'those with walking difficulties'were called for embarkation, but then kept standing for over half an hour whilst those in charge tried to get their act together. German passengers were allowed priority to disembark at Tilbury, although the purpose of the stop was for British passengers to embark. Once these folk had ascertained there was nothing of interest to see at Tilbury, many expected to push pass everyone embarking with hand luggage.