We sailed out of Miam on November 9th. It was our first cruise experience and may very well be our last.

First of all, I would like to commend the cruise ship personnel. They are, on the whole, very skilled and accommodating. The service in the restaurants and from our stateroom houskeeping staff was excellent, except for one issue, which really ruined our first impression of the cruise line.

We left our bags, properly tagged for our room Aft 9337 at the dock with the porter. We were assured that our bags would be delivered to our stateroom safe and sound. Once on board and settled in, we found 2 of our 3 bags outside our stateroom in the hall, which we noted was the method of delivery. I wondered why my 3rd suitcase was not with the other two. I then noticed a suitcase further down the hall on the floor on its side and realized that it was my suitcase. It was sitting on its side (like it had fallen off of a cart) near stateroom 9350. My suitcase is very distinctive in color (bright pink and white plaid) so it stood out. Read more