booked 16 months before with Scenic who gave us the worst room on the boat over the engine room which rattles so much the doors would open on their own and had to pad out the safe as it rattled all the time. The cupboard in the bathroom was falling off (which they fixed) but not the bathroom door which kept on coming open. My wife found it difficult to sleep.
Asked Patric the director for another room, but said none was available
The staff were kind and helpful
Response from FionaB, The Scenic Team
Doors hanging off in the bathroom and cracked tiles. Room over the engine, which means every time the thrusters were used, everything rattles, doors opened and the safe rattled. (secured with paper) They fixed the bathroom cupboard door but not the bathroom door. The bed was comfortable but the wife could not sleep because of the rattling.
the add photos on your website did not work
canal boat with other tourists
the electric bikes make the journey much more pleasant and enjoyable