Boarding process was ridiculously long and disorganized. Overheard supervisor telling staff that they were making too many mistakes. Our onboard credit account was not set up and we had to wait in yet another long line the day after boarding to get it implemented. Random aid for handicapped. incredibly long steep ramp for boarding in NYC and not enough wheelchair assistance. We were supposed to stay in Quebec overnight but were informed by email two weeks before sailing that due to maritime law regarding right whales we would only be in Quebec one day. Contacted NCL re cancelling and were told cruise contract states that cruise line has right to change itinerary. Yet they were still advertising overnight on 10/23/17 cruise. called NCL reservations and at first was told 10/23/17 sailing would definitely be an overnight and when I asked how that could be possible in light of maritime law, the agent checked further and admitted 10/23/17 also would not be an overnight but NCL was still advertising it as such.

As far as not being special there was no determinable dress code that was enforced; no candy on the pillow; no lobster night; long wait for seating even tho empty seats; long drawn out waits in between courses; not one meal was memorable. Drink prices are exorbitant; "Free" drinks aren't really free as a steep service charge is added to your bill.

We were on deck 8 and there was a distinct sewage like odor in the hallways. Toilet in bathroom is in such a tight space its not possible to sit foursquare unless you are under 5 feet tall! Pillows smelled like old laundry. Read more