We had heard much about Cunard from friends so we thought we must try it. Cunard staff were all absolutely delightful and showed genuine interest in our well being. I would single out the waitstaff in the Club Britannia restaurant in particular as being just perfect as was the food. They made our 2 weeks onboard utterly enjoyable.
All lectures were stimulating and covered a broad selection of subjects and much of the evening entertainment was of very high quality
The ship exudes comfort and luxury and, in the main, we had few occasions when eyebrows were raised. Our shore excursion in Genoa was a disaster because the guide poured out facts non stop without context and therefore added little to our understanding of the city. All 31 of us complained and were reimbursed 50% of the cost which was fair as we had partaken of local food and drink.
Spacious enough but under the swimming pool and thus subject to the sounds of pounding feet from sunrise. A new cabin attendant from a less illustrious cruise line was training on us and so there were lapses which, when reported on, were dealt with promptly