Crown Princess Cruise Review by nevada1
- Sail Date: October 2017
- Destination: Canada & New England
- Cabin Type: Mini-Suite with Balcony
Enjoyed Quebec City even in the rain and wind. Ship was docked right at Old Town. Other ports were fine. We missed St. Johns, Newfoundland because of very bad weather. That's just one of the chances one takes while cruising.
Enjoyed Boston and NY, NY.
The ship, itself, is badly in need of renovation. On the outside, it's rusty and beat-up. Inside, there were lots of problems starting the minute we walked into our mini-suite. The smell of sewage was obvious and the room steward told us to be sure to run the water in the bathroom faucet before we used it as the water had debris in it. That was obvious when you opened the toilet and saw all the black particles that had accumulated. The sewage smell emanated from the toilet and even the closed lid did not keep it out.
The bed center looked like a sink hole. It was many cruises and perhaps years since it should have been trashed. I tried it the first night and didn't sleep. Talking to our steward the next morning he said he'd turn it over and put a board under it. That worked for one night and then I never slept well again. Even tried the couch but it was no better.
Food was OK but nothing special and service was sloooooow. Horizon Court food was cold and the variety was limited.
And then the Norovirus hit. It was all over the ship and the trip wasn't quite the same after it became prevalent. Two at our table got it and were "isolated" in their cabins for one to three days. As we disembarked some poor fellow began puking right in the middle of the floor of the Wheelhouse Lounge which was our assembly point. Not a good ending but an exclamation point on the problem.
We are elite with Princess and have two additional cruises already booked with them--a BtoB to Europe and cruise around the British Isles plus a 60 day Pacific Circle. Our last ten cruises have been on Princess. We did not experience anything like this on our last cruise and hope this is not a trend.
Had to ask for ice. Had to ask for a simple bottle opener for our bar setup.
Room steward was very friendly and helpful but completely over loaded with 17 cabins.