Norwegian Sun Cruise Review by herdingdogmom
- Sail Date: October 2017
- Destination: Panama Canal & Central America
- Cabin Type: Mini-Suite with Balcony
Panama Canal crossing started with a 6:25am announcement from a canal spokeswoman and views of Panama City. Enjoyed this day a great deal. We started our viewing with the complimentary Panamanian breakfast (and mimosas) from our balcony and moved around the ship throughout the day with our favorite views being aft from the Great Outdoors. The Pearl was behind us and a large HAL ship next to us throughout the transit.
The ports on this cruise are not great. Cabo, Puerto Vallarta and Huatulco were ok but similar to each other. Puerto Chiapas was a waste - we stayed on the ship and used the spa. Keep asking the spa about specials - it took about 4 separate inquiries, but finally we found a special that worked perfectly for us. In Puntarenas we were stuck at an industrial port outside of town. The tour guides had to board the bus out on a main road. Our excursion was ok, but many longer excursions were caught in terrible traffic jams. The ship waited 5 hours past departure for everyone to get back. Cartagena was the final port and the intense heat and aggressive "vendors" were too much to deal with.
Ship: It is in ok shape and definitely needs the makeover due in the Spring. Hopefully, an O'Sheehan's style venue will finally be added. That small buffet is a really unpleasant.
We didn't have any A/C problems in our room thank goodness, but the Seven Seas MDR has major problems. It was sweltering in the evenings and like a freezer at lunchtime. Meals in general were fine. La Cucina was a miss both times though. The $25 shrimp meal was bad. The steak special was a terrible quality of meat and inedible. We enjoyed the dinner with officers (Chief Financial Officer and Payroll Accountant). Service at the bars was good all around - particularly Jeffrey at the Champagne Bar, the poolside bar and the Great Outdoors.
Entertainment: This was a long cruise with many sea days. The production cast had the best talent we've seen: the singers (all 6 were great) and dancers were very good. The guest performers were ok - a juggler, hypnotist, Irish folk story guy, comedian, Broadway singer. The Motown group was the best. The Cruise Director and staff worked hard. We had fun at the many trivia events.
Internet: The manager was very helpful. We had two incidents when the sign off didn't work and she restored our minutes. The hardware in the internet café is kaput. After the first few days, the onboard software would not connect to my email provider's server and about 1/2 of the pc's were not working at all. The printer also did not work. Using our phones worked.
A shout out to Cole in the Cruise Next Dept. He has figured out how to do this job the right way. He conducted the Platinum Plus behind the scenes tour as well as two presentations. He also was a dancing with the stars judge. He was very visible around the ship and remembered us when we saw him. We booked a cruise for next year with him and he was very knowledgeable about the ships, cabins and itineraries.
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