Empress of the Seas Review

3.0 / 5.0
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Review for Cuba Cruise on Empress of the Seas
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Ottosophie
6-10 Cruises • Age 80s

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Sail Date: Nov 2017

All in all this was a good cruise with two exceptions. First, we waited in line 1 hour and 45 minutes to have paperwork processed and board the ship. Other people waited up to 2 hours and 15 minutes. For people in our age group, the wait time is unacceptable. We should have been issued numbers and provided seating to wait for our number to be called. The second issue we had was the tours we booked for Cuba on line. We booked Best of Havana and Historic Havana. They were nearly identical tours, we saw the same sights twice. The descriptions of tours were misleading. This happened to many other people as well. In fact, our tour guide was as upset as we were when she learned that we had already seen the places she was taking us: cemetery, fort, and Relvolution Plaza. We complained to the excursion desk on the ship and were a partial rebate. But it was the time we could not get back. We wanted to see more of Cuba!

On the bright side, the staff on the ship were great, food was good, shows were entertaining and food was excellent. We enjoyed the trivia games in the Schooner Bar as well. Prizes were lame; Royal Carribean Highlighters or pens.

Cabin Review

Cabin Ocean view

We had a porthole. Cabin was small. Shower was very small too. We are average size people, so we could manage shower fine. Be sure to bring your own body lotion. Only amenities were 2 round soaps and a dispenser of body wash/shampoo in shower.

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