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We recently completed a 14 day cruise from Hong Kong to Singapore. The itinerarywas great as it took us to Vietnam, Thailand and terminated in Singapore. Before booking this cruise I specifically asked if the ship had been refurbished and was assured that indeed it had been. However, Silversea uses this word differently than most people on our cruise as the dated decor was the common unifying topic amongst the guests. It was extremely disappointing as the interior is in serious need of modernization; the color scheme, the upholstery, the furnishings and the carpet all need work. The attention to detail that used to distinguish Silversea appears to have disappeared. Gone is the champagne waiting in your suite when you arrive, the orchid is left in it's plastic container and stuffed into a too small ceramic pot so balances precariously. The food on board was equivalent to mediocre hotel banquet fare. A number of the included shore excursions were not worth the time. A visit to the Artist Village in Ho Chi Minh City was so bad that one bus load from the ship convinced their tour guide to return them to the ship ahead of schedule, while others from the ship called taxis to take them back to the ship rather than waiting for the tour to be over. I understand the guests who took the Ko Samui Jeep Tour had an equally unsatisfactory experience as well. Not sure I'm going to rush back to Silversea but instead will try some of it's competitors as it appears Silversea has lost it's way.

Disappointing Experience

Silver Shadow Cruise Review by Wilbur52

5 people found this helpful
Trip Details
  • Sail Date: October 2017
  • Destination: Asia
  • Cabin Type: Veranda Suite
We recently completed a 14 day cruise from Hong Kong to Singapore. The itinerarywas great as it took us to Vietnam, Thailand and terminated in Singapore. Before booking this cruise I specifically asked if the ship had been refurbished and was assured that indeed it had been. However, Silversea uses this word differently than most people on our cruise as the dated decor was the common unifying topic amongst the guests. It was extremely disappointing as the interior is in serious need of modernization; the color scheme, the upholstery, the furnishings and the carpet all need work. The attention to detail that used to distinguish Silversea appears to have disappeared. Gone is the champagne waiting in your suite when you arrive, the orchid is left in it's plastic container and stuffed into a too small ceramic pot so balances precariously. The food on board was equivalent to mediocre hotel banquet fare. A number of the included shore excursions were not worth the time. A visit to the Artist Village in Ho Chi Minh City was so bad that one bus load from the ship convinced their tour guide to return them to the ship ahead of schedule, while others from the ship called taxis to take them back to the ship rather than waiting for the tour to be over. I understand the guests who took the Ko Samui Jeep Tour had an equally unsatisfactory experience as well.

Not sure I'm going to rush back to Silversea but instead will try some of it's competitors as it appears Silversea has lost it's way.
Wilbur52’s Full Rating Summary
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Cabin Review

Veranda Suite
Cabin V4
Cabin was extremely dated and reminded us of the cabin we had 13 years ago onboard the Silver Whisper. An entirely different experience from the Silver Spirit.
Deck 9 Suite Cabins