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Thought it would be the best cruise for us-upscale and all inclusive However, we told our travel agent that we needed a sound proof separation between the sleeping and sitting areas. He spoke to Seaborne and their person said the curtain was sound proof. He said that all he has ever been told is that these curtains are purposely made thick to keep the light and sound from coming in from the seating area . The curtain was NOT sound proof. I did not sleep for 2 weeks because of my husband's snoring. The head person did NOTHING to help us. He said he was not able to build a wall. That was not funny to us. We wrote to Seaborne and they responded that they would not do anything about what happened. They even played a taped conversation with our travel agent and heard us telling him what we needed to make this trip doable.-a noise separation curtain. Also, for such a high price, it was incredible that Wi-fi and excursions was not included! This is a nickel and diming operation, not for people who have paid top dollar The food was very disappointing-lackluster and no creativity. Bascially the same menu and so many items repurposed. How many times can you have shrimp and salmon!!! Also found The Grill wanting. Expected top notch dining and did not get it. We must say the service crew was wonderful The bartenders, housekeepers and other service personnel did their utmost . That being said the administrative crew from the captain on down, were totally oblivious of their passenger needs, complaints and desires. We skipped ports and anchored out too frequently , abusing out time and investment.

Great staff but suite was unsatisfactory and so was the food.

Seabourn Quest Cruise Review by svinvictus

5 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Baltic Sea
  • Cabin Type: Veranda Suite
Thought it would be the best cruise for us-upscale and all inclusive However, we told our travel agent that we needed a sound proof separation between the sleeping and sitting areas. He spoke to Seaborne and their person said the curtain was sound proof. He said that all he has ever been told is that these curtains are purposely made thick to keep the light and sound from coming in from the seating area . The curtain was NOT sound proof. I did not sleep for 2 weeks because of my husband's snoring. The head person did NOTHING to help us. He said he was not able to build a wall. That was not funny to us. We wrote to Seaborne and they responded that they would not do anything about what happened. They even played a taped conversation with our travel agent and heard us telling him what we needed to make this trip doable.-a noise separation curtain.

Also, for such a high price, it was incredible that Wi-fi and excursions was not included! This is a nickel and diming operation, not for people who have paid top dollar

The food was very disappointing-lackluster and no creativity. Bascially the same menu and so many items repurposed. How many times can you have shrimp and salmon!!! Also found The Grill wanting. Expected top notch dining and did not get it.

We must say the service crew was wonderful The bartenders, housekeepers and other service personnel did their utmost . That being said the administrative crew from the captain on down, were totally oblivious of their passenger needs, complaints and desires. We skipped ports and anchored out too frequently , abusing out time and investment.
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