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Brilliance of the Seas Review

4.0 / 5.0
1,538 reviews

Tired Ship, Tired Staff

Review for the Eastern Mediterranean Cruise on Brilliance of the Seas
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2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

Good length of cruise, variety of ports and good amount of sea days.

Service in most areas was slow, sometimes surly and the worst we have experienced on all our cruises. We had hoped to go on the new ship next year but we have both been put off by the lack of service. When we did get service it came across as just 'tip gathering' and ingenuine. Certainly friendliness, personableness and humour was missing....let alone trying to actually get a drink or order taken.

Music in main dining room was excessively loud on most of the nights we ate there.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E3

Lovely cabin, good facilities. We chose to have adjoining cabins with another couple we were travelling with...but neither interior door or balcony screen unlocked. Cabin guy was very good.

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