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Norwegian Dawn Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,976 Reviews

Big Disappointment - Won't Sail With Norwegian Again

Norwegian Dawn Cruise Review by hardyislander

2 people found this helpful
Trip Details
  • Sail Date: Sep 2017
  • Destination: Canada & New England
  • Cabin Type: Oceanview Porthole Window

We had sailed on the Norwegian Jewel three years ago and were very happy with the cruise. So, we chose Norwegian again. The quality of the cruise line seems to have gone way down. We heard many complaints from passengers throughout the trip and rightfully so. Deceptive advertising of free drinks but charged us almost $400 service charge for our two week cruise. 250 minutes of free internet but twice last over 100 minutes - no fault of our own which we had to prove to them - reluctantly gave us part of the minutes back. Constantly trying go get more money out of us with raffles, bingo, casino, specialty dining, and so on. Food was of a much poorer quality except in the specialty restaurants. Very long waits to board and disembark. Poor organization on board, would tell us one thing and change it without notifying us. After the trip, I called Norwegian to share my frustration and was given a web page to write it up which said they would get back to me within 14 days. Now after 22 days I haven't heard a thing. Very disappointed!


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Cabin Review

Oceanview Porthole Window

Very adequate. Small but that was expected.


Port & Shore Excursion Reviews


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hardyislander
1 Reviews Written
2 Helpful Votes
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