We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the restaurants that you had to pay extra to dine at. I am a vegetarian and basically survived on French Fries, Salad, and pizza for two weeks. They were not able to meet my vegetarian requirements. For dinner I was actually offered an omelet on several occasions. They didn't even have an omelet station for breakfast in the morning so I ended up with scrambled eggs (they were doused in butter). Nothing was made to order. I could do better in a diner or a fast food restaurant. It was so upsetting. The staff would apologize and vow to make changes but every meal was so stressful and no matter what I ordered they seemed unable or unwilling to prepare it. One night I asked for eggplant parmigiana without the cheese and they would not accommodate me saying it was already prepared. The vegetarian soups were often made with beef or chicken stock so I was not able to eat the soup. Every meal was an ordeal and it was so stressful. We would eat as many meals as we could off ship where we could easily find vegetarian options. We discussed the problem several times with the managers and they would apologize profusely but the same problem would exist at the next meal to the point that I was having anxiety attacks at the thought of going to a meal on the ship. I have been on Disney, Royal Caribbean, Norwegian, and Carnival cruise and all of these cruise lines were able to accommodate me sufficiently. Why, with 5 star chefs, were they not able to come up with decent vegetarian options is beyond me. I will admit there were several decent meals but it was always stressful and nothing that ever rated 5 star in my mind. My husband who is not a vegetarian thought that the food was good but not outstanding. I was just surprised that they were so unable to meet my dietary restrictions. We did meet wonderful people on the cruise but I did hear other people make statements that the food was not as good as it should have been. We were also disappointment in the excursions. We went on one and then cancelled the others because we were so disappointed. Several of our fellow cruisers walks out of the excursion tour because the tour guide did not speak English well and did not seem to have any real knowledge of the sights he was showing us.
The cabin was spacious and clean. The bed was comfortable. Bathroom was very comfortable and spacious. Definitely the biggest cabin compared to any of the cruises that I have been on.